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Care Home Administrator

4 months ago

Kettering, United Kingdom OLIVE ROW CARE HOME Full time

Ensure that the overall presentation of the reception provides a welcoming, friendly and professional image of the home
- Ensure that all visitors to the Home are welcomed and are made to sign the visitors book and that visitors comply and are informed about current Covid 19 visiting guidance
- Show prospective residents around the home
- Ensure that residents receive their post and prepare outgoing post on a daily basis
- Ensure that telephone calls are dealt with in a professional and timely manner and the necessary information is taken and passed onto the relevant person
- Provide administrative and clerical support to The Home Manager and Senior Staff such as; filing, photocopying, sending faxes, updating the personal evacuation plan (PEEPS), booking transport for residents,
- Liaise with Head Office staff on new admissions and discharges
- Ensure that vacant bedrooms are checked and made presentable in time for a new admission
- Issue receipts for any cash or cheques deposited at the Home
- Respond in a timely way to residents who are distressed (calling out, calling for help, knocking or making noises that suggest the need for support
- Report any urgent maintenance issues to Maintenance and input general maintenance tasks in the maintenance book
- Assist kitchens and catering staff with stock control and ordering
- Assist domestic staff with stock control and ordering
- Assist in keeping the ‘Residents Admission Book’ up to date
- Hand out carehome.co.uk comments cards to help promote the rating of the Home
- Arrange for internal post to be sent from the Home to Head Office making sure it is handed to an appropriate person and mail is given to residents
- Maintain confidentiality in line with the Homes policies and procedures
- Attend staff and residents meetings and write the minutes for these meetings
- Assist head Office to sign HR Documentation for staff and maintain confidentiality about all information relating to staff personal information
- Update the rota with any changes and review each week before submitting to Head Office
- Sit in on handovers or have weekly catch up meetings with The Manager to understand the current state of the Home - staff, residents, audits, upcoming visits and inspections
- Assist The Home Manager and Head Office to monitor training compliance and support staff to complete mandatory training
- Assist The Home Manager if required to complete Free Nursing care documentation, Dols Documentation and any other documentation that may support resident welfare

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Kettering, NN16 0EB (required)

Work Location: In person