HR Advisor

3 weeks ago


Manchester, United Kingdom The Portfolio Group Full time

Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.

We are looking for a highly motivated, passionate HR professional who would be responsible for providing Employment Law advice and support to Business Development Managers within the organisation, as well as new and prospective clients throughout differentsectors, with the aim of showcasing our clients services so that prospects will sign up.

**Key Responsibilities as a HR Advisor - Sales Support**:

- To ensure that personal knowledge of HR and Employment Law and best practice is continually updated.
- To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully.
- To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner.
- To build relationships with BDMs in order to increase trust and use of the service.
- To critique prospective clients' documents to provide a report for BDMs to use as a sales tool.
- To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction.
- To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.
- To provide clients with supporting information/documentation to assist them in the advice provided where applicable.
- To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services.
- To record contacts with BDMs to aid reporting to Management.
- To follow internal protocols for managing and escalating cases where applicable.
- To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added.
- To attend the company sales and advice conference and any training when required.
- To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly.
- To present internal training/buzz sessions and external webinars.
- To help to develop the New Business Support Team.
- To carry out other tasks that are deemed necessary by the Management Team.

**What we're looking for**:

- Ability to build and maintain excellent relationships with the BDMs.
- A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
- Ability to work in a fast paced environment.
- Strong time management skills ability to manage own diary.
- A dynamic and flexible approach, as well as the ability to work under pressure.
- Commercial focused advice.

**Employee Benefits**:

- 25 days' holiday, plus bank holidays.
- Day off on your birthday.
- Perkbox discounts.
- Holidays increase after 2 and 5 years' service.
- Pension Plan and Life Insurance.
- Access to Employee Assistance Programme.
- Company incentives, access to discount schemes.
- Profit Share Scheme.

**P969743BGR3**

**INDPENHR


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