Project Services Coordinator

7 months ago

Cardiff, United Kingdom Vista Retail Support Full time

**Purpose**:
To assist the project service managers (PSMs) to plan and manage the resources for client projects. To assist and deputise for the senior project services co-ordinator in leading the administration team

**Main Tasks and Objectives**:

- To plan cabling and equipment installations at customer sites in conjunction with project service managers (PSMs) to ensure full functionality of projects.
- To co-ordinate site meetings throughout the project.
- To maintain and update the Company’s “Metrix” system with the project services data to ensure it is accurate at all times.
- To maintain and update project calendar to ensure an accurate and current dipixion of projects is available at all times.
- To maintain the project log, to keep active schedules accurate and liaise with 3rd parties if schedules change.
- Support the PSMs in controlling the budget of a project based on information provided and scope of work.
- Liaise with customers to ensure open communication channels, keeping customers informed and ensure their needs are met. To be the key point of contact when the PSM is absent on any particular project.
- To plan, allocate and control project resources i.e. sub-contractors, suppliers etc. and highlight any issues to the PSMs.
- Be the point of contact for sub-contract engineers in conjunction with third parties. Includes ensuring technical support and training, management of invoices and dealing with ‘no shows’.
- To arrange equipment purchase if required through the account management and procurement team and arrange the receipt into the business and subsequent picks and delivery to site.
- To ensure sub-contract engineers adhere to company health and safety procedures and raise any concerns to PSM or sub-contract company as applicable.
- To be responsible for the completion of all necessary documentation throughout the project until its closure.
- To collect completed reports from 3rdparty suppliers and return to customer within agreed timescale.
- To liaise with PSMs on any issues that occur and help to resolve issues to conclusion to the satisfaction of the customer.
- To assist the senior project services co-ordinator in leading the project services administration and co-ordination team and to deputise in the senior co-ordinator’s absence.
- To assist, if appropriate, in performance management and disciplinary issues.
- To assist the senior project services co-ordinator in ensuring that the health, safety and welfare of the team is maintained on a day to day basis.
- Any other duties as assigned by the senior project service co-ordinator or the PSMs in meeting the department requirements.

**Outcomes and Deliverables**
- Projects run smoothly with mínimal delay.
- Any issues that occur are dealt with efficiently and customers feel confident in the business.
- Help to promote high standards of performance within the administration and co-ordination function.

In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances.

**Job Types**: Full-time, Permanent

Pay: £22,310.00-£22,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay

**Experience**:

- Project Administration: 1 year (preferred)

Work Location: Hybrid remote in Cardiff

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