Customer Team Leader

5 months ago

Winscombe, United Kingdom Coop Full time

**Customer Team Leader**
- Location: Woodborough Road, Winscombe, BS25 1AB
- Pay: £12.10 per hour + great benefits
- Contract: 30 hours per week + regular overtime, permanent, part time
- Working pattern: 5 Varied shifts over 7 days including early mornings (From 6:30am), afternoons, late evenings (Until 10pm) and weekends, to be discussed at interview.
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Member

    5 months ago

    Winscombe, United Kingdom Coop Full time

    **Customer Team Member** Location: Woodborough Road, Winscombe, BS25 1AB Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: Varied shifts including early mornings from 6.30am (store opening), afternoons, late evenings to 10pm (store closing) and weekends, to be...

  • Customer Service Ambassador

    3 weeks ago

    Winscombe, North Somerset, United Kingdom St Monica Trust Full time

    The Village Cafe Team Member will work closely with the Head Chef and Chef to provide a food and drink service in a welcoming environment for residents and customers in our village cafe.Key ResponsibilitiesSummary of Key ResponsibilitiesAll Village Cafe Team MembersCreates a welcoming environment for residents and customers in our village restaurants with a...

  • Team Member

    5 months ago

    Winscombe, United Kingdom Marston's Pubs Full time

    **Pub**: Stag & Hounds **Overview**: We’re on the lookout for new team members to join our team! **Make a name for yourself in our front of house team.** Turn your hand to some new skills or polish up on some old ones. You’ll be part of a team delivering an experience that get’s our guests coming back for more. Plus, within a social and lively...

  • Front of House Team Member

    5 months ago

    Winscombe, United Kingdom Thatchers Cider Company Full time

    **Who are Thatchers Cider?**: Established in 1904 by William John Thatcher, we have grown into one of the top cider-making businesses in the world. Now in our fifth generation of family cider makers, we are exceptionally proud of our Somerset roots. Set in the picturesque Somerset countryside, our 2 AA Rosette winning Railway Inn Cider House and Restaurant,...

  • Bank Hospitality Team Member

    4 weeks ago

    Winscombe, North Somerset, United Kingdom St Monica Trust Full time

    Job SummaryThe Hospitality Assistants work closely with the Head Chef and Chef to provide a food and drink service in a welcoming environment for our residents/customers in our village cafe.Key ResponsibilitiesCreates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety...

  • Bank Hospitality Team Member

    4 weeks ago

    Winscombe, North Somerset, United Kingdom St Monica Trust Full time

    Job SummaryThe Hospitality Assistants work closely with the Head Chef and Chef to provide a food and drink service in a welcoming environment for our residents/customers in our village cafe.Key ResponsibilitiesCreates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety...

  • Catering Team Member

    3 weeks ago

    Winscombe, North Somerset, United Kingdom Aspens Services Full time

    About the RoleWe are seeking a highly motivated Catering Assistant to join our team at Aspens Services Ltd. As a Catering Assistant, you will play a vital role in supporting our team in basic food preparation and providing excellent service to both students and staff.Your responsibilities will include working on the tills during service, cleaning duties...

  • Catering Team Member

    3 weeks ago

    Winscombe, North Somerset, United Kingdom Aspens Services Full time

    About the RoleWe are seeking a Catering Assistant to join our team at Aspens Services Ltd, a leading contract catering company specialising in school food.As a Catering Assistant, you will play a vital role in supporting our team in basic food preparation and providing excellent service to both students and staff.Your responsibilities will include:Working on...

  • Catering Team Member

    1 month ago

    Winscombe, North Somerset, United Kingdom Aspens Services Full time

    About UsAspens Services Ltd is a leading contract catering company specializing in school food. We combine our understanding of the education sector with our knowledge of food trends to create exciting experiences in our kitchens.We're committed to providing excellent care and services to our clients and children, which has contributed to our successful...

  • Catering Team Member

    1 month ago

    Winscombe, North Somerset, United Kingdom Aspens Services Full time

    About UsAspens Services Ltd is a leading contract catering company specializing in school food. We combine our understanding of the education sector with our knowledge of food trends to create exciting experiences in our kitchens.We're committed to providing excellent care and services to our clients and children, which has contributed to our successful...

  • Front of House Team Member

    4 weeks ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewery Full time

    We are a dynamic and award-winning brewery who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be...

  • Front of House Team Member

    3 weeks ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewery Full time

    We are a dynamic and award-winning business that prides itself on empowering our teams with the autonomy to deliver exceptional customer experiences in a premium environment. Our pubs, restaurants, and hotels are known for their friendly, welcoming, and positive atmosphere, with high standards and a collaborative approach to business development.This role...

  • Front of House Team Member

    3 weeks ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewery Full time

    We are a dynamic and award-winning business that prides itself on empowering our teams with the autonomy to deliver exceptional customer experiences within a leading industry environment. Our pubs, restaurants, and hotels are known for their friendly, welcoming, and positive atmosphere, with high standards and a collaborative approach to business...

  • Front of House Team Member

    3 weeks ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewery Full time

    We are a pioneering brewery who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be the best we can...

  • Front of House Team Member

    4 weeks ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewery Full time

    We are a pioneering brewery who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be the best we can...

  • Front of House Team Member

    4 weeks ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewing Co. Full time

    Front of House Team MemberWe are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others;...

  • Kitchen Porter

    3 weeks ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewing Co. Full time

    Kitchen Porter RoleWe are a leading brewery and pub company who pride ourselves in offering an eclectic range of innovative, fresh, and seasonal menus that 'wow' our customers within a dynamic environment. Our kitchens are friendly, welcoming, and positive, with high standards always striving to be the best we can be. It is these high standards that without...

  • Front of House Team Member

    6 months ago

    Winscombe, United Kingdom Butcombe Brewery Full time

    We are a bold, award-winning business who prideourselves in empowering our teams with the autonomy to operate premium, fun businessesthat ‘wow’ our customers within an industry-leading environment.  We run friendly, welcoming, and positive pubs,restaurants and hotels withhigh standards and take a different approach to others; always striving to bethe...

  • Front of House Team Member

    1 month ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewery Full time

    We're a dynamic and award-winning brewery who pride ourselves on empowering our teams with the autonomy to deliver exceptional experiences in a premium environment. Our pubs, restaurants, and hotels are known for their friendly, welcoming, and positive atmosphere, with high standards and a unique approach that sets us apart from others.We're seeking a...

  • Front of House Team Member

    1 month ago

    Winscombe, North Somerset, United Kingdom Butcombe Brewery Full time

    We're a dynamic and award-winning brewery who pride ourselves on empowering our teams with the autonomy to deliver exceptional experiences in a premium environment. Our pubs, restaurants, and hotels are known for their friendly, welcoming, and positive atmosphere, with high standards and a unique approach that sets us apart from others.We're seeking a...