Project Support Officer

6 months ago

Birmingham, United Kingdom The Royal Wolverhampton NHS Trust Full time

The Project Support Officer forms part of the Delivery Support Team in the Clinical Research Network (CRN) West Midlands. The post holder will be responsible for the provision and development of a comprehensive service to the Delivery Support Team (DST) and will work as part of the DST acting as a source of advice and guidance regarding the Network and its work streams.They should demonstrate exceptional project management skills, be effective senior administrators with responsibility for line management and have highly developed communication and interpersonal skills. They are required to provide experience and skills in NHS clinical research management and governance, and in project management. S/he will ensure that the CRN West Midlands DST provides a high quality service in order to ensure effective delivery of the critical business support operations of the network. The post holder will be required to make informed decisions and solve issues within the area of responsibility, ensuring that agreed targets are met in accordance with Departmental, Trust and National standards, policies, procedures and local objectives. A high degree of initiative will be essential.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Project Management
- To lead on and contribute to specific projects as required to tight deadlines across the DST on a day-to-day basis, including but not limited to issue resolution, progress reporting, variance reporting, risk appraisals, budget monitoring and on-schedule achievement of project deliverables.
- Support several areas of work concurrently within the DST with the assigned project or programme and manage competing demands

Administrative Management
- Line management of DST administration team.
- To induct new members of the administrative/DST and to ensure that they are familiar with policies and procedures at their sites.
- Undertaking administrative staff Personal Development Reviews in conjunction with KSF outlines, formulating Personal Development Plans and identifying training needs using analytical skills to ensure they are appropriate to the needs of the service in line with required internal and external standards
- Support the DST in compiling and maintaining internal Standard Operating Procedures. Continuous review of monitoring systems, policies & procedures which look at quality and efficiency to meet the needs of the service
- To create, develop and maintain good office systems and processes, including the establishment of appropriate paper and software based records systems
- Senior administrative tasks including, but not limited to, recording minutes, maintaining the appointments diary for key DST staff, responsibility for organising meetings and make appropriate arrangements, auditing local administrative procedures, DSE assessments and ensuring equipment meets health and safety requirements

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