Group Specialist
3 weeks ago
**Job description** We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do.
We are currently looking for two Groups Specialists to join the Diversity Study Trips team. Responsible for creating and delivering exceptional educational group and conference travel, you will maximise profitability through converting enquiries into sales,negotiating with suppliers and maintaining positive relationships with a range of customers. Key responsibilities will include:
- Providing a variety of quotations to customers for educational, group and conference travel where possible and working with airlines, DMCs and 3rd party suppliers negotiating the most cost-effective group rates for our customers whilst maximizing yield
- Analysing customer needs, finding suitable products and creating trips to match requirements
- Building new and maintaining positive relationships group leaders
- Working with Educational Development Executives to maximise opportunities and pass on relevant leads
- Meeting and exceeding personal objectives, including, sales, revenue, conversion and productivity targets
- Managing a portfolio of existing clients and accounts
**Requirements**:
- Demonstrable experience building itineraries for educational, group and or conference travel working with airlines, DMCs and 3rd party suppliers negotiating the most cost-effective group rates for our customers
- Excellent travel industry and worldwide travel knowledge having preferably travelled extensively
- Ability to influence and develop working relationships with customers, suppliers and colleagues
- Good numeracy and communication skills.
- Good level of IT Skills, with experience of Microsoft Excel, Word and Outlook.
- Excellent organisational skills and the ability to work under pressure
In return you’ll receive some fantastic benefits:
- Basic salary plus monthly bonus with an OTE of £29k
- Opportunity to work flexibly between office and home
- 23.5 days holiday (plus bank holidays), rising to 24.5 days
- Option to buy or sell additional annual leave from January
- FAM Trip Incentives
- Employee Assistance Program
- Healthcare Cash Plan
- Excellent opportunities for internal progression
- Pension
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme
- Central Manchester office
If you’re interested in our Groups Specialist role and meet the requirements above then please do get in touch. Our working hours are 8.45am - 5.30pm Monday - Friday and there is the option to work from either our office or your home location.
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