Sales Administrator
5 months ago
Sales administrator
Selwood Housing
Part time (15hrs per week)
Flexible working opportunities
£9,324.32 pro rata £23,000 (FTE)
6-month fixed term contract
Trowbridge
**The role**
The purpose of this role is to be responsible for providing administrative support and customer liaison in the Property Services Team.
It has the following main responsibilities;
- Dealing with telephone enquiries efficient and effectively on behalf of the company, processing any actions as required
- Using Microsoft office packages for letters, spreadsheets and documents
- Updating computer databases such as QL, Orchard and inhouse systems for areas such as orders, customer contact, complaints, ordering, invoicing or work scheduling
- Raising purchase orders and checking, processing and paying invoices
- Sending out tenant information packs, product information or customer surveys
- Saving down completed Certificates, Surveys and Worksheets
- To work with and build relationships with both internal and external stakeholders to meet/exceed KPI’s
**What we need**
For this role you’ll need to have the following skills and experience;
- Strong Microsoft office skills (Word, Excel, PowerPoint) and good experience of telephony systems such as Teams and Skype
- The ability to produce accurately typed documents
- Strong communication skills both written and verbal
- Knowledge of QL housing system along with the ability to manage purchase ordering within this system
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