Home Water Plumber

**Home Water Plumber**:

- Salary £25,000 to £30,000 + Bonus- Location Teesside**About the role**

**QUALIFIED PLUMBERS REQUIRED FOR A CAREER CHANGE**

Guaranteed Salary £25k - £30k dependent on experience.

Attractive bonus

Vehicle (van), smart phone, associated equipment

Full Time - 40-hour weeks.

Requirements in the following locations: Teesside

**LOOKING FOR A CAREER CHANGE working on an award winning project**

Aqualogic are delighted to announce we’re recruiting qualified plumbers who perhaps want a career change and are looking to do something different supporting sustainability, with greener values, whilst being rewarding and offering a guaranteed income plus performance bonus.

Following the successful award of a number of flagship contracts with water companies, we are offering their customers free water efficiency home visits to be carried out by a qualified plumber.

You may be recently qualified looking for a new role or someone with many years plumbing experience who wants something different to the norm; either way this is a great role that benefits customers enabling them to save water and money.

We know the customers love it because we have a 96% approval rating.

We plan all of jobs for you, all you have to do is turn up at the customers home and carry out the home water check, fit a range of products that we supply to help the customer save water, and fix any leaking taps, toilets or showers while you’re there.

All in all, together with our customers we’ll be aiming to be carbon zero, help our customers get there and importantly, reduce homeowner water use to a sustainable level of 15% less over the next 5 years.

**Job Summary**

You’ll be visiting customers who are known high water users.

We’ll expect you to be able to represent Aqualogic and the water company in a confident, professional and knowledgeable manner, while engaging and discussing water use across a range of areas from taps and showers to pools, hot tubs, irrigation and more.

You’ll be carrying out water efficiency checks within customer homes, discussing water use and personal habits, offering an instant assessment of in-home fittings (eg. taps, toilets, showers etc), measuring the flow rates and looking for leaks. Where necessary, you’ll be fitting products from our comprehensive range of water saving products and taking a meter read.

Plus, you’ll be inputting the vital data you’ve been taking into our MyWater App on your provided IT equipment.

On completion of the visit, using the App, you’ll be presenting the findings to the customer, you’ll explain how the products you’ve installed will save water and show how small changes in their usage behaviour can also be enormously beneficial.

Main Duties:

- Visiting domestic properties, liaising with home owners and occupants.
- Discussing water efficiency and the drivers behind it.
- Sharing tailored behaviour change messaging
- Providing water saving guidance and behavioural change advice.
- Survey and check of existing water fittings.
- Fitting the recommend water saving gadgets (basic installation)
- Ensuring the highest of customer care standards are met.
- Data inputting into MyWater app
- Deliver the best service in the industry (we have 96% satisfaction rating).
- Feeding back any learnings and improvement
- Occasional weekend work will be required

Qualifications:

- City & Guilds Level 2 Plumbing NVQ
- National Water Hygiene ‘The Blue Card’ preferred although training will be provided
- Educational: GCSEs including Maths and English
- Full UK driving licence: essential (a company vehicle will be provided)

**About us**

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

**Our values**

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:
Results Driven
- We take responsibility for achieving excellent business results.

Ethical
- We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused
- We aim to exceed the expectations of our internal and external customers.

Innovative
- We continuously strive for innovative and better ways to deliver our business.

One Team
- We work together consistently, promoting co-operation, to achieve our corporate objectives.