Summer 2024 Internship

2 weeks ago

StratforduponAvon, United Kingdom NFU Mutual Full time

**About Us**:
We are a leading provider of General Insurance and Financial Services. From our strong farming roots, we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth, and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect, and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation - talented people like you.

**About The Role**:
Our paid 8-week internship programmes offer you the opportunity to learn how our insurance business operates, work closely with various stakeholders, network across the business and engage in real project work within your chosen business area to make a tangible positive impact.

**Job Specification**:
The Customer Services Head Office department includes several core functions, each with a pivotal role to play in the setting and delivery of the claims strategy and the principles that underpin it.

The Technical team is responsible for setting the claims strategic direction and ensuring we have the right standards, processes and procedures to effectively manage the financial performance of all NFU Mutual claims. The Supply Chain team is responsible for the selection and effective management of our supply partners, including looking forward to needs of the future. Our Change, MI & Risk teams provide core services including the delivery of change, production of data and insights to monitor financial performance and forecasting, and also ensuring we have a strong control framework and comply with regulatory changes.

We also have an operational function where large loss and corporate claims are handled and relationships with corporate customers are managed. Each of the teams are filled with individuals possessing different strengths and skills and this makes the internship in Head Office a unique opportunity to gain first hand exposure to differing job types that may suit you.

Join us as a Customer Service Claims Intern and you will work on a project focused on researching a current claims hot topic, delivering an outcome that will deliver real business value. With an opportunity to face into each core area you will gain a solid understanding of the overall department and have an opportunity to build and develop core skills that will equip you in your career after university.

**Person Specification**:
The most important thing we look for in Summer Interns is an enthusiastic, positive nature and a proactive attitude.

We also look for five key star qualities:

- Customer Focus - can you build positive relationships with customers and listen to their needs?
- Business Focus - can you use your technical skills to contribute to your team’s success?
- Personal effectiveness - Are you passionate about development and have a strong desire to learn?
- Delivers Results - do you take personal responsibility for delivering targets and goals?
- Executes Successfully - do you manage and progress your own work, remain open to new ideas and adapt to change?

**Qualifications / Other**:
You will need to be available for the duration of the internship and on track to meet the degree requirements stated for your chosen programme.

Our internship programmes are targeted at undergraduate students, preferably in their penultimate year of university,

If you are due to graduate before the internship begins, you will not be eligible.

**Stratford-upon-Avon**:
Tiddington Road
Stratford-upon-Avon
Warwickshire
CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

**Vacancy managed by**:
Olivia Saddleton

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