Content Designer

3 weeks ago

Bristol, United Kingdom South Gloucestershire Council Full time

**How you'll make a difference**:
As a Content Designer, you will write content that helps our users to understand and access council services. You will make a difference by ensuring that we deliver clear, accessible, and accurate content to our staff, residents, businesses, and other stakeholders.

**What will you be doing?**
- It will be your responsibility to write clear and accessible content, ensuring this is shown to a user in the right place and in the best format
- You will help shape our approach to content across the organisation, drawing on your thorough understanding of best practice.
- You will support managing the organisation and improvement of the council’s website, microsites and intranet.
- Within the service you will adopt and advocate the council’s user-focused approach to content design, working closely with internal clients to design content that meets user needs and satisfies statutory requirements
- You will be responsible for monitoring and evaluating performance levels - this may include social media and web analytics, digital campaigns, and user research activity such as surveys, interviews, focus groups and usability testing
- You will provide specialist information and advice to all council departments, as well as senior management, councillors, and external stakeholders, ensuring that a consistent approach is taken to digital activity, leading projects and represent the team on wider organisational project boards
- You will provide support, advice and guidance whilst ensuring the service complies with all relevant regulations, codes of practices, policies, and procedures

**What we need from you**:

- You will have experience of writing content for large, high profile, public-facing websites
- You will have experience of user-centric approaches to content design, with the ability to write user stories and design content to satisfy acceptance criteria
- You will have a thorough understanding of content design best practice and be able to draw on relevant resources and networks in support of your work and professional development
- For this role it is essential that you have excellent written communication skills, with the ability to translate complex information into plain English and follow writing style guidelines

**How a career at South Gloucestershire Council is different**:

- We know our team work best when they have balance in their lives and we offer genuine **flexibility **to help them achieve that **work/life balance**:

- We trust our team to work in the way which allows them to make the biggest difference and we continue to **invest in technology** to help staff do their jobs to the best of their ability and **celebrate innovation**:

- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development offer**, which helps make the greatest long-term difference in work
- As part of our benefits package you will receive **generous annual leave** (pro rata), employee **wellbeing support** and you will have access to a range of **staff discounts**, including eye tests, travel, shopping and leisure activities

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We’re providing essential services across our internal network to ensure we can fully support our community
- We’re positive and forward thinking, always looking for new and innovative ways of working work and we’re ambitious about the future
- We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference

**We’re making a difference, be part of it**

This is a part-time limited term contract until August 2024

Salaries pro-rated to hour worked

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