Receptionist/secretary

**About the Role: Receptionist/Secretary**

Join our esteemed team at a prestigious car manufacturer, located in the vibrant Donnington area. As the Receptionist/Secretary, you will be the welcoming face and the efficient backbone of our showroom operations. Your role will be pivotal in ensuring smooth administrative processes and delivering exceptional customer service experiences.

**About the company: AC Cars**

Established in 1901, AC Cars stands as the oldest UK car manufacturer. AC Cars caters to a discerning clientele seeking sophistication, refinement, and performance in equal measure.

**Key Responsibilities**:

- **Front Desk Management**: Be the first point of contact for visitors, clients, and callers. Greet guests warmly, answer inquiries, and direct them to the appropriate personnel or department.
- **Appointment Scheduling**: Manage the appointment calendar efficiently, coordinating with sales representatives and service personnel to schedule client visits, test drives, and service appointments.
- **Customer Relations**: Foster positive relationships with clients by providing attentive and courteous assistance. Address concerns or requests promptly, ensuring customer satisfaction at every interaction.
- **Administrative Support**: Assist in various administrative tasks, including data entry, filing, and maintaining showroom supplies inventory. Support the sales and service teams with documentation and coordination as needed.
- **Showroom Presentation**: Maintain the cleanliness and organization of the showroom area, ensuring a visually appealing environment for clients and visitors.
- **Event Coordination**: Assist in organizing showroom events, such as product launches or promotional activities, including managing RSVPs, coordinating catering, and overseeing event logistics.

**Requirements**:

- Previous experience in a receptionist, administrative, or customer service role preferred, with a track record of working with high-end clients.
- Excellent communication skills, both verbal and written, with a professional demeanour.
- Strong organisational abilities and attention to detail.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Ability to multitask and prioritise tasks effectively in a fast-paced environment.
- Enthusiasm for automotive industry trends and products is a plus.

**Join Our Team**:
**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to Commute:

- Derby, DE74 2RP (required)

Ability to Relocate:

- Derby, DE74 2RP: Relocate before starting work (required)

Work Location: In person

Reference ID: AC - R/S