Sales Assistant

2 days ago


Chichester, United Kingdom Closs & Hamblin Full time

Closs & Hamblin are seeking a Full Time Sales Assistant to join our Chichester team on the Fabrics, Knitting, Haberdashery & Craft floor.

**The main purpose of the role**: to look after our customers, promote our products, work as a team and eliminate unnecessary loss.
- Part Time - 15-25 Hours a week
Closs & Hamblin is a family run business and has traded on High Streets for over 85 years. The business specialises in a wide variety of Home and Haberdashery products. These include Furnishing Fabrics, Curtains, Tracks, Blinds, Cushions and other Home Accessories; as well as Dress Making Fabrics, Sewing Accessories, Knitting Yarns and Crafts. We have a strong commitment to exceptional customer service and a well-established and loyal customer base. We also seek to provide an enjoyable and fulfilling working environment for our staff.

Main skills and responsibilities of the Sales Advisor:

- To always put the customer first and to identify customer needs promptly and accurately. To provide advice, present the products and promote all C&H services to customers
- To offer related sales and services so that the customer is fully aware of the range and to increase the sale value
- To meet customer requirements by accurately calculating, measuring, and cutting fabric, checking goods before sale and packaging correctly to deliver customer satisfaction and reduce unnecessary loss
- To communicate clearly, ensuring customer requests are met by exactly recording details on Special Orders and associated paperwork.
- Subsequently dealing with any queries and follow up calls when required
- To ensure all stock is clearly and correctly priced
- To clean and tidy sales area to maintain a safe working environment
- To ensure that all till operation, cash handling procedures and transactions are carried out accurately and all orders and paperwork are completed following Company Policy
- To be prepared to learn about C&H products and services.
- Be aware and vigilant and immediately report any security or Health & Safety issues to management.
- To safely lift, pack and move products. Assist with ordering and preparation, counting of stock, both in stockrooms and sales floor where required
Skills and Experience needed to be the successful Sales Advisor:

- Previous retail experience
- Knowledge and interest in crafts is desirable
- Proven sales ability
- Work well with a team
- Strong computer skills
- Attention to detail and customer service focus

**Job Types**: Part-time, Permanent
Part-time hours: 15-25 per week

**Salary**: £9.50 per hour

Additional pay:

- Bonus scheme

**Benefits**:

- Employee discount
- Sick pay
- Store discounts
**Experience**:

- Retail sales: 1 year (preferred)
- Retail Shop Assistants & Till Operators: 1 year (preferred)
- customer service: 1 year (preferred)
Reference ID: C&H Chichester 1st Floor PT



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