Touring Warden

**Location**: St Ives Bay Coastal Resort, Hayle, Cornwall

**Hours of work**: Fixed Term - Various hours

**Salary**: £11.44 per hour

**Who we are?**

**What we need in a nutshell**

We need someone to look after our tourer guests on the park, dealing with guest enquiries and ensuring the touring park is safe, clean and well run so that guests enjoy every moment of their break.

**What you’ll be doing**

You’ll be the main contact for guests who book into our touring park and you’ll be there for them throughout their stay to make the guest experience as smooth and enjoyable as possible. This includes:

- Being the ‘go to’ contact for guests and helping them with any needs they may have whilst on site
- Working with other departments to ensure the touring park is well-presented and well-run.

One more thing holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

**Skills, experience and qualities you’ll need**
- A strong customer service ethos
- Great organisational and communication skills
- A friendly approach with the confidence to be assertive when required
- Able to work individually and as part of a team
- Able to think on your feet, solve problems work under pressure with a smile

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

**What we can offer you**

This is a rewarding role and we look after you with a great range of benefits, including:

- Competitive Pension
- Bonus Scheme
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition

**Want to join our team? Here’s how to apply**

**Our promise to you**

Holiday Heroes come with all sorts of different super-powers, and we welcome them all After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive, not just for our product to be unique, but our people too. In short, we want you to bring your whole self to work