Telesales/parts Advisor

7 months ago


Washington, United Kingdom Staff Power Group Full time

We are currently recruiting for a fantastic company based in the Washington area who specialise in wholesale car parts and accessories.

**We are looking to recruit a Telesales/Parts Advisor to start asap.**

**Salary and Shifts**:

- £11.56 - £12.01 per hour DOE
- Monday to Thursday 8:30am - 5pm
- Friday 8:30am - 4pm
- Required to work 1 in 3 Saturdays 8am - 11am

**The role**:

- To receive and make calls to customers to drive sales across both branches.
- Be fully conversant in MAM, Parts-link and FPS and keep parts and product knowledge up to date.
- Be able to take payments and continually deliver excellent customer service.

**Duties**:

- Answer all calls in a professional, courteous, and timely manner.
- Continue to demonstrate excellent product/parts knowledge to our customers
- Take Stock orders from customers
- Take Customer payments
- Chase delivery of Customer orders if required
- Take and manage Special orders
- Report any availability issues to the Purchase manager.
- Report any customer concerns or issues to the Managing Director.
- Show flexibility and adaptability across departments, supporting and helping in warehouse if and when required.

**Job Types**: Full-time, Temporary contract, Temp to perm

Pay: £11.56-£12.06 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- Are you knowledgeable within car parts?
- Have you worked within a car showroom, garage, or any similar environment?
- Do you drive and have access to a vehicle?

**Experience**:

- Telesales: 1 year (preferred)

Work Location: In person


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