Telesales/parts Advisor
5 months ago
We are currently recruiting for a fantastic company based in the Washington area who specialise in wholesale car parts and accessories.
**We are looking to recruit a Telesales/Parts Advisor to start asap.**
**Salary and Shifts**:
- £11.56 - £12.01 per hour DOE
- Monday to Thursday 8:30am - 5pm
- Friday 8:30am - 4pm
- Required to work 1 in 3 Saturdays 8am - 11am
**The role**:
- To receive and make calls to customers to drive sales across both branches.
- Be fully conversant in MAM, Parts-link and FPS and keep parts and product knowledge up to date.
- Be able to take payments and continually deliver excellent customer service.
**Duties**:
- Answer all calls in a professional, courteous, and timely manner.
- Continue to demonstrate excellent product/parts knowledge to our customers
- Take Stock orders from customers
- Take Customer payments
- Chase delivery of Customer orders if required
- Take and manage Special orders
- Report any availability issues to the Purchase manager.
- Report any customer concerns or issues to the Managing Director.
- Show flexibility and adaptability across departments, supporting and helping in warehouse if and when required.
**Job Types**: Full-time, Temporary contract, Temp to perm
Pay: £11.56-£12.06 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Application question(s):
- Are you knowledgeable within car parts?
- Have you worked within a car showroom, garage, or any similar environment?
- Do you drive and have access to a vehicle?
**Experience**:
- Telesales: 1 year (preferred)
Work Location: In person
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