Customer Service Representative

6 months ago


East Calder, United Kingdom William Hill Full time

**Location**

East Calder, Livingston EH53 0EE

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

35
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**

We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:
- **_ Working hours_**: We’ve a range of full and part-time hours on offer.
- **_ Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_ Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_ Pension plan_**:We’ll match your pension contributions to 4%.
- **_ Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_ Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_ Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**Who are we?**

With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.



  • East Calder, United Kingdom William Hill Full time

    **Location** Main Street, East Calder, Livingston EH53 0EE **Salary** £10.50 rising to £10.90 after passing probation **Hours** 25 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our...


  • East Anglia, United Kingdom Strive Supply Chain Services Ltd Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Strive Supply Chain Services Ltd in Suffolk. This is an exciting opportunity for someone with excellent communication and problem-solving skills to work with customers, resolve issues, and achieve customer satisfaction.


  • East Horsley, Surrey, United Kingdom De Vere Full time

    Customer Service RepresentativeWe are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Representative at De Vere Horsley Estate.In this role, you will provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.The ideal candidate will have...


  • East Liverpool, Ohio, United Kingdom Asda Stores Ltd Full time

    We're looking for a Customer Service Representative to join our team at Asda Stores Ltd. In this role, you'll have the opportunity to work in a fast-paced retail environment and provide excellent customer service to our customers.About the RoleThis is a part-time position that requires flexibility with regards to working hours. You'll be working on various...


  • North East, United Kingdom DSW Inc. Full time

    Job SummaryDSW Inc. is seeking a Customer Service Representative to join our sales team. As a Customer Service Representative, you will be responsible for providing excellent customer service, processing transactions, and maintaining a clean and organized sales floor.Responsibilities:Customer Interaction: Engage with customers, answer product questions, and...


  • East Liverpool, Ohio, United Kingdom Reed Technology Full time

    Role OverviewWe are recruiting for a Customer Service Representative to join our IT Services team at Reed Technology.This role comes with a competitive daily rate of £150, offering an excellent opportunity for career growth in IT support.As a Customer Service Representative, your key responsibilities will include:Providing technical support to clients via...


  • East Kilbride, South Lanarkshire, United Kingdom Meraki Talent Ltd Full time

    Job TitleWe are seeking a Customer Service Representative to join our team at Meraki Talent Ltd.This is a full-time opportunity offering a salary of £25,000 per annum plus benefits.


  • East Hagbourne, United Kingdom 1st Choice Staff Recruitment Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team. As an ideal candidate, you will have excellent communication skills and the ability to work in a fast-paced environment. In this role, you will be responsible for providing top-notch customer service, handling telephone and email queries, and working within agreed...


  • East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our vibrant team in East Kilbride. As a key member of our team, you will provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to meet...


  • North East, United Kingdom Shorrock Trichem Ltd Full time

    Job Description:As a Customer Service Representative at Shorrock Trichem Ltd, you will be responsible for servicing customers in the Durham area. Your primary duties include maintaining and repairing washroom equipment, ensuring that all facilities are clean and well-stocked.Key Responsibilities:Service various washroom equipmentFlexible hours, Monday –...


  • North East, United Kingdom Generator Supercenter of Austin Full time

    **Career Opportunities in Retail**We are seeking a highly motivated Customer Service Representative to join our team at Generator Supercenter of Austin. As a Retail Experience Expert, you will be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Assisting customers in finding the right products and...


  • East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in East Kilbride, UK. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Provide accurate information regarding...


  • East Liverpool, Ohio, United Kingdom ABM UK Full time

    At ABM UK, we are seeking a skilled and compassionate Airport Customer Service Representative to join our team at Liverpool Airport. As a representative of our organization, you will play a vital role in providing exceptional customer service to passengers with special needs.The salary for this position is estimated to be around £25,000 per annum, depending...


  • North East, United Kingdom Durham University Full time

    Customer Service Representative for Bars Job SummarySalary: £12.00 per hourLocation: Van Mildert College, Durham UniversityWe are looking for a dedicated and detail-oriented Customer Service Representative to join our team at the bar.The successful candidate will be responsible for:Providing exceptional customer service, responding to queries, and resolving...


  • East Dereham, Norfolk, United Kingdom Tesco Full time

    **Store Overview**Dereham Extra is a busy and dynamic store located in the heart of Dereham. As a Customer Service Representative, you will be part of a close-knit team that is passionate about delivering exceptional customer service and exceeding sales targets.**Key Responsibilities:**Providing exceptional customer service, ensuring every shopper has a...


  • North East, United Kingdom Co-op Digital Full time

    As a Customer Service Representative at Co-op Digital, you will be part of a friendly team that's dedicated to providing great service to our customers.We're looking for individuals who have a genuine care for the needs of customers and members. The ideal candidate will have great people skills, with the ability to build positive relationships with customers...


  • East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Keep...


  • North East, United Kingdom Manpower UK Ltd Full time

    At Manpower UK Ltd, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving queries in a timely and efficient manner.The successful candidate will have excellent communication skills, both written and...


  • East London, United Kingdom SLS Recruitment Careers Full time

    Customer Service and Sales RepresentativeWe are recruiting for a customer service and sales representative to join our client's team in London. As a sales assistant, you will be responsible for working with customers to understand their needs, identifying sales opportunities, and delivering exceptional customer service.The ideal candidate will have excellent...


  • East Midlands, United Kingdom FPMR Ltd Full time

    We are seeking highly skilled and experienced customer service representatives to provide exceptional service to our luxury residential apartment clients across the UK.The ideal candidate will have excellent communication skills, a friendly demeanor, and be available for additional shifts on their days off or looking for work. Hourly rates vary between...