Security Assistant

2 weeks ago


Gateshead, United Kingdom BALTIC Centre for Contemporary Art Full time

**Security Assistant**

**Salary: £26, 279 per annum**

**Closing date: Friday 5th July 2024**

**Interviews: Week commencing Monday 8th July 2024**

BALTIC Centre for Contemporary Art has exhibited the work of over 500 different international artists and has welcomed over 8 million visitors since opening in 2002. BALTIC is housed in the former Rank Hovis Flour Mill built in 1950. The internal floor area covers 9979m² including a shop, café, rooftop restaurant, library, archive, viewing terraces alongside four galleries and performance and event spaces.

We are recruiting for a Security Assistant to work within this iconic North East building, with great communication and customer care skills. The ability to work as part of a team, as well as being comfortable as a lone worker during night shifts is essential.
- To provide a security service to the BALTIC building including the monitoring of CCTV system, intruder alarm system, building management systems and life safety systems.
- Control entry and exit of all non-public attendees at BALTIC.
- Control entry and exit of Baltic car park, including handling customer/visitor enquiries, ticketing or attending to issues as they arise in person & over the intercom system.
- Control goods inwards/outwards at BALTIC.
- To maintain a log of all incidents and provide written and verbal reports to, Security Supervisor Head of Visitor Experience & where appropriate to Head of Facilities.
- To answer telephone enquiries via the main switchboard as and when required in a professional and helpful manner.
- To provide a porterage service when required.
- To assist with maintaining inventories of equipment, fixtures and fittings.
- To provide any other support to the Security Supervisor as required.
- Undertake any other duties relevant to the purview and responsibilities of the role.
- Relevant experience in security environment.
- Knowledge of modern Building Management Systems.
- Knowledge of the Data Protection Act, in relation to CCTV.
- Knowledge or experience of Health & Safety in the workplace.
- Excellent customer care skills.
- Excellent communication skills.
- Excellent team working skills.
- Ability & confidence to work autonomously.

**Key information**

**Reports to**: Security Supervisor

**Salary**: £26, 279 per annum

**Working hours**: Full time role 42 hours per week working on a rota basis which includes day and night shifts.

**Place of Work**: Your usual place of work will be BALTIC Centre for Contemporary Art, South Shore Road, Gateshead NE8 3BA

**Annual leave**: You will be entitled to 25 days of paid annual leave plus bank holidays.

**Benefits**: 30% discount at BALTIC’s shop and discounted menu at BALTIC Kitchen, 20% discount at SIX Restaurant, 10% off standard rooms & food at Malmaison Hotel Newcastle, Discount at various local retailers, Pension Scheme, Employee Assistance Program.

**Must have eligibility to work in the UK.**

**Job Types**: Full-time, Permanent

Pay: £26,279.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 12 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Work Location: In person

Expected start date: 22/07/2024



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