Income Officer
5 months ago
Do you have a passion for customer service? If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you
Some experience in housing or benefits advice would be helpful. Someone who can independently think around a problem or work collaboratively with other departments. Coming up with solutions whilst delivering the best customer experience possible.
It is a vital role, and is essential in helping us provide safe, secure and warm homes to over 100,000 people. More than that, it’s about building trust, developing relationships and enabling people to achieve more and build a brighter future for themselves.
**This role is available as a full time 11 month fixed term contract. You’ll be working in Cadbury Heath, Wick, Pucklechurch and the surrounding areas (BS30 8EQ). An Enhanced DBS check as well as a full driving licence and access to a vehicle is required.**
**In this role, we want you to bring**:
- Experience in a front-line customer-facing role within a general needs housing environment, or a similar background relevant to income collection
- An understanding of housing benefit, universal credit and welfare reform legislation would be an advantage
- Strong communication skills, with colleagues and customers alike, in an engaging and welcoming way
- A positive attitude and a consistent, engaged team player. Proactive and able to prioritise your workload
- A willingness to find a solution for customer's individual needs, including effectively negotiating repayment arrangements
- Good IT skills, attention to detail, and an excellent work ethic
- A full driving licence and access to a vehicle
**The closing date is Thursday 13 June.
-
Income Officer
2 weeks ago
Bristol, United Kingdom Webrecruit Full timeIncome Officer Bristol (with hybrid working) About the Organisation Our client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration...
-
Income Officer
2 weeks ago
bristol, United Kingdom Webrecruit Full timeIncome OfficerBristol (with hybrid working)About the OrganisationOur client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services....
-
Income Officer
6 months ago
Bristol, United Kingdom Page Personnel Full timePermanent opportunity based in north Bristol, £27,500 - Hybrid working available **About Our Client**: Our client is a growing organisation based in north Bristol, they are currently recruiting for an Income Officer on a permanent basis The Income Officer will be responsible for; - Dealing with all rent ledger matters ensuring all customer balances are...
-
Income Officer
7 days ago
Bristol, United Kingdom Webrecruit Careers Full timeIncome OfficerBristol (with hybrid working)About the OrganisationOur client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services....
-
Income Officer
6 months ago
Bristol, United Kingdom Sovereign Housing Full timeWe have an opportunity for an **Income officer** to join our **Customer Accounts team **in Bristol. This is a full time permanent role with a mix of home and office working. We are offering a starting salary of £30,000 - £35,000 depending on experience. **The role**: As an **Income Officer** you'll be delivering a comprehensive rent and service charge...
-
Income Officer
6 days ago
Bristol, United Kingdom Webrecruit Full timeIncome OfficerBristol (with hybrid working)About the OrganisationOur client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services....
-
Income Officer
2 weeks ago
Bristol, United Kingdom Webrecruit Full timeIncome OfficerBristol (with hybrid working)About the OrganisationOur client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services....
-
Income Collection Officer
7 months ago
Bristol, United Kingdom Bristol City Council Full time**Full Time, Permanent** The Income Collection Team are looking to recruit an Income Collection Officer to join our committed and supportive team. Income Collection Officer’s play a vital role in collecting Bristol City Council revenue as well as managing debt with an ethical and considered approach. There is a notable range in the duties of the role....
-
Income Officer
6 months ago
Bristol, United Kingdom Sovereign Housing Full timeWe have an opportunity for an **Income officer** to join our **Customer Accounts **team in Bristol. This is a full time permanent role with a mix of home and office working. We are offering a starting salary of £30,000 - £35,000 depending on experience. **The role**: Your responsibilities will include: - Delivering a comprehensive rent & service charge...
-
Income Officer
5 months ago
Bristol, United Kingdom Sovereign Housing Full timeWe have an opportunity for an **Income officer** to join our **Customer Accounts **team in Bristol. This is a part time permanent role where you will be working three full days a week, **Monday, Thursday and Friday**. We are offering a starting salary of £17,838 - £20,810 (£30,000 - £35,000 full time equivalent) depending on experience. **The...
-
Senior Income Officer
5 months ago
Bristol, United Kingdom Bristol City Council Full time**Full Time, Permanent** - Begin your new career with us! - We are looking for enthusiastic individuals who want to work in our diverse and friendly team. As a Senior Income Officer, you'll help collect rent to sustain tenancies, ensuring that residents have access to the support that they might need whilst we navigate the cost of living crisis. - This is a...
-
Senior Income Officer X 2
6 months ago
Bristol, United Kingdom Bristol City Council Full time**Full Time, Permanent** Begin your new career with us! We are looking for enthusiastic individuals who want to work in our diverse and friendly team. As a Senior Income Officer, you'll help collect rent to sustain tenancies, ensuring that residents have access to the support that they might need whilst we navigate the cost of living crisis. This is a...
-
Income Coach
3 weeks ago
Bristol, United Kingdom CV-Library Full timeIncome Officer LOCATION: Bristol HOURS: 37.5 SALARY: ...
-
Senior Income Officer X 6
6 months ago
Bristol, United Kingdom Bristol City Council Full time**Full Time, Permanent** Begin your new career with us! We are looking for enthusiastic individuals who want to work in our diverse and friendly team. As a Senior Income Officer, you will help collect rent to sustain tenancies, ensuring that residents have access to the support that they might need whilst we navigate the cost-of-living crisis. This is a...
-
Income Collection Team Leader
5 months ago
Bristol, United Kingdom Bristol City Council Full time**Full Time, Fixed-term, up to 12 Months (Maternity Cover)** We are looking for a dynamic individual to lead, support and develop our Income Collection team. The role is varied with key responsibilities including: - The effective recovery of council tax, business rates and multiple other council income streams, while also supporting those who are...
-
Hybrid Officer
2 weeks ago
Bristol, United Kingdom Webrecruit Full timeIncome Officer Bristol (with hybrid working) Our client is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. They are now looking for an Income Officer to join them on a full-time, permanent basis, working 37.25 days annual leave, plus bank holidays - Pension - Flexible...
-
Income Service Team Member
2 days ago
Bristol, Bristol, United Kingdom Sovereign Housing Full timeJob Description:Sovereign Housing is seeking a proactive and detail-oriented Customer Accounts Coordinator to join our dynamic Income Service team. This role will support the collection of housing costs, ensuring high data quality, and managing garage accounts across defined localities.In this position, you will help sustain tenancies and contribute to a...
-
Customer Experience Advisor
5 months ago
Bristol, United Kingdom Alliance Homes Group Full timePermanent - 37 hours per week **About the role**: We have a fantastic opportunity for an individual to join our Income Team. You will be the first point of contact for our customers, helping to resolve their issues or determining the best individual to handle their income query. You will provide administrative support to the income team and take ownership...
-
Legacy Officer
5 months ago
Bristol, United Kingdom St Peter's Hospice Full timeSt Peter’s Hospice is Bristol’s only adult hospice, giving people in our community comfort and dignity at the end of their life, whilst also supporting their loved ones. Our vital work relies heavily on income from gifts in wills and we’re looking for a passionate individual to help us manage this significant income stream. As **Legacy Officer**,...
-
Philanthropy Officer
5 months ago
Bristol, United Kingdom St Peter's Hospice Full timeAre you a driven and ambitious individual with a passion for making a difference? St Peter's Hospice is seeking a talented** Philanthropy Officer** to join our Fundraising and Communications Department. As a Philanthropy Officer, you will play a crucial role in supporting the delivery of our fundraising strategy, driving growth, and significantly...