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Luton, United Kingdom OCS Group UK Ltd Full time

We are recruiting for several Mobile Security Officers to provide a security and safety service to Her Majesty's Courts and Tribunal Services' buildings, employees, legal professionals, and visitors.
We offer a competitive rate of pay, great corporate benefits, plus over time paid at x 1.25 weekdays, x1.5 on Saturday and x 2 on Sunday and Bank holidays
The roles are mobile covering buildings in Luton, Hertford, Hatfield. You don't need to drive, but you will need to make sure that you can get yourself to all those different locations, as you will be regularly covering shifts, but any travel expenses can bepaid back to you within the month.
You'll be working Monday to Friday, 40 hours per week. There is no weekend or night work but we do offer overtime on a Saturday, as and when required. You will be paid monthly, on or around the 10th of every month.
We offer a competitive rate of pay, great corporate benefits, plus over time paid at x 1.25 weekdays, x1.5 on Saturday and x 2 on Sunday and Bank holidays
**Your main responsibilities will include**:

- Control of access doors and gates to ensure that only authorised persons and vehicles are permitted access
- Working with a team, conduct Physical search of all Court users, as well as entry searches of all persons entering buildings via public entrances (or any member of the public entering via any other entrance) by means of archway metal detectors, hand-heldmetal detectors and visual searches of bags, parcels and containers to ensure that no weapons, explosive devices or other prohibited items are brought on to the premises
- Prevention of and attending to and dealing with security incidents
- Ensuring the correct and agreed evacuation procedures are followed by all in the event of an emergency including the identification of a suspect package or a fire
- Control & Restraint of violent and aggressive court users, preventing or excluding persons from secure parts of the building
- Carry out instructions from members of the Judiciary to attend court and in some circumstances remove individuals from the Court or Court Room
- Respond rapidly to personal attack alarms throughout the building
- Testing of Alarm Systems, and accurately recording the data to ensure fully operational including fire alarms and personal attack alarms
- Carrying out regular patrols of the building and its environment as required
- Acting as a first line support to employees and site visitors, providing a professional and friendly service
- Issue and collection of visitors and contractors' passes and escort of visitors and contractors
- Monitoring CCTV equipment
- Supervision of contractors and cleaners etc. in secure areas
- Opening up and closing down the building, ensuring the alarm System is set and acting as key holder for emergency call out purposes
- Maintaining records - Equipment checks, confiscated items, Incident reports etc.
- Maintaining security of keys and control of issue to authorised personnel

**To succeed in this role you will need the following**:

- Excellent written and verbal communication skills
- Strong customer service skills
- Ability to work on own initiative as well as part of a team
- Door Supervisor SIA licence - essential
- Experience of working within the Security Industry - advantageous
- Driving licence and access to a vehicle - essential
- Willing to travel between sites in Luton, Hatfield, Hertfordshire and Bedford

**Personal Characteristics/Attributes**
- A clean DBS History (Drink Driving excluded)
- Excellent customer service skills
- A professional demeanour with sound judgement and integrity
- Customer focused.

**What will you get in return?**
- 22 days annual leave, plus 8 bank holidays
- Entitled to company sick pay
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**Why join OCS Group Ltd?**
From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential servicesthat keep businesses and societies running day in and day out.
We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services interna