Erostering Advisor

Provide an effective, responsive and customer focused specialist support to users of Healthroster across the Trust
- Responsible for control of the Healthroster support inbox, processing queries and issues as efficiently as possible
- Responsible for overseeing and managing Healthroster, Employee Online, Bank Staff and Roster Perform and other associated systems including ongoing development as required
- Responsible for overseeing Healthroster system administration ensuring that user accounts are set up and maintained in compliance with audit requirements.
- Provide specialist Healthroster advice and guidance to managers, key stakeholders and team colleagues
- Provide senior support in respect of the continued deployment of Healthroster system across the Trust in accordance with the Healthroster roll out programme
- Work closely and collaboratively with users at all levels across the organization, engaging with services to ensure that they have sufficient knowledge and skills to use and interpret Healthroster system and follow best practices
- Work collaboratively with ward managers, matrons and service managers to discuss all aspects of Healthroster set up and use roster requirements in order to finalise the setup of rosters
- Responsible for setting up and maintaining Healthroster rules on the Healthroster system