Operations Coordinator

3 months ago

Peterborough, United Kingdom McIntyre Compliance Services Full time

**Vacancy Details**:
**Role**:Operations Coordinator

**Location**: Glinton Peterborough

**Industry**: Fire (Workflow & Planning)

**Are you a team player with **excellent planning skills**, who is looking to join successful and motivated team?**

What’s on Offer?
- Competitive salary
- Company benefits
- Career progression opportunities available
- Job security within a stable and successful business going through a period of planned and sustained growth

MCS is looking for **Operation Coordinators **to join its Peterborough offices, based in Glinton, to provide a broad range of administrative and planning support to the Operational team of engineers across the UK.

This role is for someone who has a high-level attention to detail, is process-driven and proactively looks to effectively communicate with both internal and external contacts to achieve its goal of delivering to the customer through team working.

**About MCS**

McIntyre Compliance Services is a trusted compliance safety company carrying out tests / services to make sure customers properties are safe and meet current legislations. We currently maintain, service and repair over 70000 housing association and local authority properties across the UK.

**Key responsibilities**:

- Effectively scheduling of engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system.
- Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
- Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
- Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed.

**Key Skills and Attributes**:

- Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
- Excellent time management skills and the ability to prioritise workload.
- Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information on a day-to-day basis.
- Strong organisational skills with the ability to multi-task whilst maintaining a high attention to detail.

**In return for your commitment and expertise, you will get**:

- A base salary between £21,675 - £22,800 depending on experience
- Ongoing career development opportunities
- 30-day holiday allowance (including bank holidays)

We are a company that promotes work life balance, our employees have access to great benefits package including employee assistance program, wellbeing app, mental health support, employee discount scheme, death in a service insurance, company pension scheme.

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