Band 3 Registration and Booking Clerk

Job Title **:Band 3 Registration and Booking Clerk**

Location : Portadown

Duration : 10 Months

Rate : £11.11p/h - _£15.00p/h (Saturday Rate)_

Hours : 37.5 hpw

Details of 5 week Shift Pattern as follows:

- **Weeks 1-4: Mon - Fri**

4 days 8am to 4pm

1 day 10am to 6pm

**Week 5: Mon - Sat**

3 days 8am to 4pm

1 day 10am to 6pm

1 day 8am to 11.30am
- Saturday 9am to 1pm - £15.00p/h_

**KEY DUTIES / RESPONSIBILITIES**:

- **Operational Delivery**_

1. Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols.

2. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner.

3. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility.

4. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager.

5. To prioritise workload in accordance with expected outcomes.

6. Deal with routine queries, referring to their line manager when necessary.

7. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services.

8. Undertake any other administrative and clerical duties, which may be delegated as required by service demands.
- **Information Management**_

9. To ensure that all systems used both manual and computerised are maintained accurately at all times.

10. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained.

Essential Criteria:
4 GCSEs at Grades A-C including English Language **AND** 1 years’ experience in a clerical / administrative role **OR** 2 years’

1. experience in a clerical / administrative role

**AND**

2. Experience in the use of Microsoft office Word or equivalent.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £11.11 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Microsoft packages: 1 year (required)
- Administrative/Clerical: 1 year (required)

Work Location: In person