Senior Health Care Assistant

5 months ago

London, United Kingdom Sakthis Care LTD Full time

Senior Care Worker is a “hands-on” member of the management team responsible for planning, organising and checking (including the carrying out of spot checks) that care services are provided in line with service agreements and care plans and to the standards required.

**Principal responsibilities**

The post holder will be expected to:

- Carry out needs assessments as required and draw up individual care plans
- Make all necessary arrangements for starting a service
- Supervise care workers and teams in carrying out their work, proving advice and guidance as needed, including demonstrating procedures, coaching and mentoring
- Be available to care workers seeking advice and guidance on issues arising
- Provide direct care in emergencies
- Carry out spot checks of care delivery and report findings to the service management
- Visit service users to get their views on the service being provided and to act on any issues arising
- Carry out preliminary investigations of concerns, including safeguarding issues, and complaints that arise in the course of service delivery and report their findings to the service manager
- Assist with staff induction and training as required, and in the cases of new staff, assess their fitness to work alone
- Organise care reviews and be responsible for implementing any changes to care plans
- Liaise with other professionals involved in a person’s care
- Work closely with the service’s management team to help it with its quality improvement and business planning strategies
- Engage in their own continuing professional development through relevant training, including specialist training, and qualifications
- Act as an ambassador for the care service, particularly in its dealings with other professionals and agencies involved in a person’s care
- Work as a team member and be prepared to be flexible in helping to meet the service’s requirements.

**Key Qualities**
- Minimum 2 years' experience in a similar health & social care role
- Previous experience in care work with all the essential personal qualities and relevant qualifications (certificate/diploma) at the appropriate level.
- Positive mindset
- Leadership skills
- Great team player with excellent communication skills
- Experience in Rota planning using staff roster software
- Looking to progress their career or have coordinated in other sectors
- Enjoy working in a team
- Ability to provide excellent customer service
- Ability to monitor care packages and care plans
- Knowledge and experience of CQC standards and CQC Compliance
- Knowledge of management systems and care coordination

**GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES**

The post holder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with staff and Staff Side and are as follows:

- Treat others as you would like to be treated;
- Listen to and support others and make time to do so;
- Seek, acknowledge and value others’ experiences and contributions;
- Acknowledge others’ beliefs;
- Be courteous and considerate to all;
- Treat others fairly and equally;
- Be honest and trustworthy and act with integrity;
- Encourage others to treat all staff with respect;
- Challenge the behaviour of staff who do not show respect to others.

This job description is intended to provide a broad outline of the main responsibilities only. The post holder is required to be flexible in developing their role in agreement with their designated manager. In addition, they may be required by their manager to carry out any other duty commensurate with their banding and expertise.

**Job Type**: Zero hours contract

**Salary**: From £12.50 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Weekends only

Work Location: In person

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