Home Working

2 months ago


Aberdeen, United Kingdom Search Consultancy Full time

Monday - Friday, 37hrs per week, £12.27 per hour, city centre based with home working option once trained; you'll join a friendly and outgoing team on a mission to provide the best possible customer service.
Day to day duties:

- Inbound calls dealing with the general public, ensuring customers are looked after and all enquiries are handled with care
- Problem solving
- Providing advice according to company procedures
- At all times aim for first time resolutions for any incoming calls
- Complaint handling
- Updating in-house systems
- Fact finding from other departments and colleagues to provide an informative response to customers
What you'll be great at:

- Communication skills, in particular telephony based
- Customer service
- Data entry
- Team work
Your role will be as a contractor via Search Consultancy where you will be paid on a weekly basis.


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