Retail Supervisor

7 months ago

Norwich, United Kingdom Cancer Research UK Full time

**Endless pre-loved items. A talented team. One clear purpose.**

**Superstore Supervisor **( **homeware **)**

**New store opening - Norwich Superstore
£ 11. 44 p/h plus benefits

**Reports to**:Superstore manager

**Department**:Trading

**Contract**:Permanent

**Hours**:Full time 30 hours per week

**Location**:Norwich

**At Cancer Research UK, we exist to beat cancer.**

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone determined, someone like you.

We’re looking for a n inspiring superstore supervisor to join Cancer Research UK’s trading team in our homeware department. You’ll be acting as an ambassador for Cancer Research UK, supporting the superstore manag ement team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

**What will I be doing?**
- Taking responsibility for the commercial running of the homeware department. This includes display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
- Working alongside the superstore manage ment team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
- Leading by example and providing excellent customer and supporter service.
- Supporting the organisation and delivery of creative fundraising events for your store
- Deputising for the superstore management team by assuming additional responsibilities including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

**What **are you looking for **?**
- Experience of supervising and inspiring a diverse team of people.
- Comfort working in a vibrant and fast-paced customer facing environment.
- The ability to create relationships and communicate well.
- Commercial awareness.
- Adaptability to changing situations.
- C reativity and a n ability to use your initiative and provide direction to a team.
- Flexibility, o ur retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

**What will I gain?**

W e make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

**How do I apply?**


There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

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