Assistant Store Manager

2 weeks ago

London, United Kingdom Charles Tyrwhitt Full time

**The Role**

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams.

This time, we're on the lookout for an Assistant Store Manager who will be working with Marta and the Team in our Regent Street store, just a stone's throw away from Piccadilly Circus.

**Who we are**

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world

He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Charles Tyrwhitt's spiritual home and flagship store is located on London's Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and/or online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. Pretty impressive hey?

**'I am Proud and Free to be me'**

When it comes to our people, we really do "Give a shirt".

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, at their best. Our culture is inclusive, diverse and welcoming. We believe people should be able to express themselves freely; safe in the knowledge that they will be accepted and respected. That's why one of our behaviours is that people should feel proud and free to be me.

**Key Responsibilities**:

- Motivate, coach and develop store teams to exceed KPIs, sales targets and results
- Identify and maximise sales opportunities (e.g. promotions, outfit building, up & cross selling, corporate sales/events) to ensure sales and margins targets are achieved and exceeded
- Deliver and drive your team to ensure CT's customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions
- Support with managing and minimising all controllable costs efficiently and within planned budgets
- Utilise and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools on the Tyrwhitt Academy to support the delivery and consistency in visual and store standards
- Drive a culture of exceptional customer service by ensuring all team members are fully conversant with Charles Tyrwhitt customer service, FEEFO and current store promotions and ranges.
- Support with reporting and analysing of data, including trading and conversion, managing all compliance and controlling stock and costs in line with company expectations
- Encourage and recognise outstanding team performance, to increase team motivation and store morale using platforms such as The LINK
- Champion colleague engagement and identify suitable initiatives to drive improvements in engagement survey results and employee turnover
- Comply with all company policy and procedures and adherence to company health & safety guidelines and security processes

**Experience Required**
- Previous retail management experience preferred
- Proven ability to lead, inspire and motivate others to achieve and work to very high standards and to deliver exceptional customer service
- Coaching and leadership skills
- Highly commercial with strong analytical skills
- Strong relationship building skills and stakeholder/customer management

  • Health Store Assistant

    2 weeks ago

    London, Greater London, United Kingdom Purervita Health Store Full time

    Job Title: Health Store Assistant We are seeking a reliable and organized individual to join our team as a Health Store Assistant at Purervita Health Store. In this role, you will be responsible for packaging and shipping online orders, handling customer inquiries, supporting customers in their health choices, and assisting with pop-up events and trade...

  • Health Store Assistant

    3 weeks ago

    London, Greater London, United Kingdom Purervita Health Store Full time

    Job Title: Shop Assistant in a Health ShopResponsibilities:Ensure timely packaging and shipment of online orders.Provide assistance with customer inquiries via various communication channels.Support customers in making informed health choices.Participate in pop-up events and trade shows to promote the store's products.About the Role:This part-time position...

  • Sales Assistant

    1 day ago

    London, United Kingdom Choice Store Full time

    Choice Store are independent retailers of luxury fashion for men and women, stocking a handpicked portfolio of pieces from some of the worlds leading designers. We currently operate stores in Westfield Stratford, Bluewater, Lakeside, Bromley and Romford. As a Sales Assistant you will be expected to offer a good standard of Customer Service to the public, as...

  • Sales Assistant

    1 week ago

    London, United Kingdom Choice Store Full time

    Choice Store are independent retailers of luxury fashion for men and women, stocking a handpicked portfolio of pieces from some of the worlds leading designers. We currently operate stores in Westfield Stratford, Bluewater, Lakeside, Bromley and Romford. As a Sales Assistant you will be expected to offer a good standard of Customer Service to the public, as...

  • Store Operations Manager

    2 months ago

    London, Greater London, United Kingdom Pierre Part Store Llc Full time

    Job DescriptionPierre Part Store Llc is seeking a highly skilled and experienced Supervisor - Part-time to join our team. As a Supervisor, you will play a crucial role in leading our sales team to success, with a focus on exceeding targets, delivering exceptional customer service, and promoting a positive store environment.The ideal candidate will have...

  • Store Operations Manager

    1 week ago

    London, Greater London, United Kingdom Pierre Part Store Llc Full time

    The ideal candidate for this Supervisor role will have a proven track record of delivering exceptional customer service and driving sales growth in a fast-paced retail environment. With a strong focus on team leadership and coaching, you will be responsible for motivating and developing a high-performing sales team to exceed targets and provide first-class...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom Oliver Bonas Full time

    We are looking for a Assistant Store Manager to join Team OB in our Victoria store.As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.This...

  • Assistant Store Manager

    14 hours ago

    London, United Kingdom Zachary Daniels Full time

    Assistant Store Manager | Chingford | Retail | Salary up to £33,000 + BenefitsZachary Daniels are recruiting for a an expanding, big box, fast paced retailer in Chingford. As the Assistant Store Manager you will be at the forefront of creating an exceptional environment for customers and inspiring the team to deliver brilliant customer service. You will be...

  • Assistant Store Manager

    3 days ago

    London, United Kingdom Zachary Daniels Full time

    Assistant Manager | East London | Up to £32,000RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client...

  • Assistant Store Manager

    1 week ago

    London, United Kingdom Zachary Daniels Full time

    **Assistant Store Manager - **Knightsbridge**: - Up to £35,000 + Bonus & Benefits** **The Brand**: Zachary Daniels is proud to be partnering with a leading high street fashion brand, known for their iconic photoshoots and statement accessories. **The Role**: You will be the Assistant Store Manager of a fabulous store in Knightsbridge. You will ensure...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom Tandem Talent Ltd Full time

    **Outdoor & Cycle Concepts** **Assistant Store Manager** **Clapham Junction | £25,000 + bonus** **Store within walking distance of train station, accessible by bus and parking nearby.** Are you all about customer experience and joining a reputable company who pride themselves on employee wellbeing? **Outdoor & Cycle Concepts**, owner of outdoor retailers,...

  • Store Manager Assistant

    3 weeks ago

    London, Greater London, United Kingdom JIGSAW Full time

    Job OverviewWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Jigsaw in Westbourne Grove. As an Assistant Store Manager, you will play a crucial role in driving sales growth, managing store operations, and ensuring exceptional customer service.

  • Store Management Assistant

    2 days ago

    London, Greater London, United Kingdom CLAIRE'S Full time

    Assistant Store Manager RoleWe are looking for an experienced and motivated Assistant Store Manager to join our team at Claire's. As a key member of our team, you will support your Store Manager in achieving retail store targets, driving sales and profit, and delivering exceptional customer service.Key Responsibilities:Team Leadership: Assist Store Manager...

  • Assistant Store Manager

    3 days ago

    London, United Kingdom Rely Recruitment Full time

    **Store Manager & Assistant Manager** **2 jobs !** **Westfield Shopping Centre** **£25,000 - £33,000** Small luxury premium goods store located in Westfield Shopping Centre requires a Store Manager and an Assistant store Manager to join the company. We require a store manager who is very much 'operationally minded' who can further grow the business...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom Zachary Daniels Full time

    **Assistant Store Manager - Regent Street - Up to £29,000 + Bonus & Benefits** **The Brand**: Zachary Daniels is proud to be partnering with a leading high street fashion brand, known for their iconic photoshoots and statement accessories. **The Role**: You will be the Assistant Store Manager of a fabulous store in Regent Street. You will ensure that all...

  • Assistant Store Manager

    7 days ago

    London, United Kingdom Zachary Daniels Full time

    **Assistant Store Manager - Brent Cross - Up to £26,500 + Bonus & Benefits** **The Brand**: Zachary Daniels is proud to be partnering with a leading high street fashion brand. Our client has built a fantastic reputation for supporting communities, encouraging creativity and design within stores. This really is the sort of business where staff are...

  • Assistant Store Manager

    2 days ago

    London, United Kingdom CVUK Full time

    We are looking for a dynamic and motivated Assistant Store Manager to join an established fashion brand in London.The ideal candidate will support the Store Manager in overseeing all aspects of store operations, ensuring a high level of customer service, and driving sales to achieve business targets. Key responsibilities include assisting in staff management...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom Tandem Talent Ltd Full time

    **Outdoor & Cycle Concepts Assistant Store Manager Covent Garden | £25,000-£28,000 + bonus Store within walking distance of train station, accessible by bus and parking nearby** Are you all about customer experience and joining a reputable company who pride themselves on employee wellbeing? **Outdoor & Cycle Concepts,** owner of outdoor retailers,...

  • Assistant Store Manager

    1 month ago

    London, United Kingdom Oliver Bonas Careers Full time

    We are looking for a Assistant Store Manager to join Team OB in our our new store opening in Ealing.As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and...

  • Assistant Store Manager

    1 month ago

    London, United Kingdom McCarthy Recruitment Full time

    Job Title: Assistant Store Manager Location:Little Venice Salary: £38,000 to £46,000 per annum Role: Permanent - Full-TimeThis is a fantastic opportunity to join one of the UKs leading brands as an Assistant Store Manager. If you want to join a business achieving huge year-on-year growth, opening new UK retail sites weekly, receive unlimited progression...