![ACP Freight Services Limited](https://media.trabajo.org/img/noimg.jpg)
Traffic Operator
2 weeks ago
**ABOUT US**
ACP Freight Services started out as a specialist in providing high quality road freight transport services between the UK and Europe, and in response to the ever-changing needs of our customers, we have since adapted to provide additional crucial services. These additional services include our new sea and air freight department, and our in-house customs team.
We’ve only succeeded as a business because of our commitment to treating all partners equally - regardless of whether they’re a sub-contractor, a full time employee or a client in receipt of one of our services.
**JOB PURPOSE**
Effect and manage the relay of information between clients, subcontractors and ACP Operational staff and help ensure the accurate and profitable operation of the department.
Provide support to the Transport Planner as and when duties are delegated and help.
**MAIN DUTIES AND RESPONSIBILITIES**
- Prepare the daily report containing a full update on drivers progress and check to ensure satisfactory performance
- Inform clients of any delay and take appropriate action to remedy the situation
- Contact all subcontractors on a Monday morning to obtain details of rest periods for forthcoming weekend and update Transport Software accordingly
- Book any deliveries before sending the instructions to the subcontractors
- Book ferry crossings and update the booking details in the event of a change or cancellation, keeping the Transport Planner (s) informed
- Ensure the tours are correct and include all customs stops before issuing detailed instructions to subcontractors and checking they have received and understood these instructions
- Liaise with clients / consignors / consignees as required
- Request customs documents from the relevant parties and ensure the information is accurate before requesting customs declarations from the relevant customs agents
- Create GMRS, Logistic Envelopes and Safety & Security Declarations for the relevant transports and upload to CarLo
- Ensure the drivers have all customs documentation to avoid issues and / or delays
- Monitor drivers progress as necessary to avoid delays and ensure all parties concerned are aware of potential problems before they occur
- Create / update Transport Software for any change overs, MOTs, commencing / finishing drivers (ensuring to block / unblock fuel cards on the relevant platform (s)), etc
- Ensure to always keep Transport Software fully updated by uploading any necessary information and documents
- Provide cover for the other operator as and when required always ensuring a comprehensive handover
- Deal with urgent matters during out of hours
- Help maintain designated mailboxes, ensuring they are always up-to-date
- Take reasonable care for the health and safety of self and others who may be affected by acts or omissions related to your work. Cooperate fully with the management of the Company with regard to any duty or requirement imposed on them by the relevant Health and Safety legislation to allow that duty or requirement to be carried out or complied with
- Any other reasonable duties and responsibilities considered appropriate by the management of the Company
Pay: £23,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Fleet Management: 1 year (required)
- Transport: 3 years (required)
Work Location: In person
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