Housekeeping Supervisor

7 months ago

Belfast, United Kingdom The Malone Hotel Full time

The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel.

We have an opportunity for a **Housekeeping Supervisor **to join our growing team

It’s an extremely exciting time to get on board. We are a locally owned, boutique 4* hotel where your personality and originality will have a chance to shine

The** Housekeeping Supervisor** will assist the Housekeeping Manager in ensuring the smooth running of the department.

This is a perfect opportunity for someone to take the next step in their development.

**About The Role**

**Alongside your usual cleaning duties, your job role will entail the below when required**:

- Assist with the organization of the daily housekeeping operation
- Assist with supervising the housekeeping team to ensure the exceptional cleanliness of the hotel public spaces, bedrooms and external areas
- Complete room checks and inspections to ensure a 4-star standard
- Ensure all maintenance issues are reported to the maintenance team and proactively followed up
- Liaise effectively with the front office team during the shift, to ensure guests can check in at 3pm
- Ensure the use of the cleaning materials supplied in the recommended manner with efficiency and economy
- Identify staff training needs within the department and assist in the training of staff

**Essentials**
- A good level of spoken English is essential
- Previous experience in a similar role is preferred
- Highly responsible & reliable
- A positive and friendly attitude
- Ability to work well under pressure in a fast-paced environment

**Benefits**

As an award winning, family owned hotel, we offer our staff the chance to become “part of the family” Your employee benefits will include:

- Internal growth and development opportunities
- 28 days holiday for full time staff
- Departmental incentives
- Experience vouchers
- Free parking
- Discounted friends and family rates
- Seasonal staff parties

**Required Criteria**
- A good level of spoken English is essential
- Ability to work well under pressure in a fast-paced environment
- A positive and friendly attitude
- Previous experience in housekeeping

**Skills Needed**

Ability to Identify and Anticipate needs, Exceptional Customer Service Skills, General Housekeeping Skills, Bedroom Cleaning Skills

**About The Company**

The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay.

The Guinness is perfectly poured in our Greyhound bar - enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant.

Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as ‘The Bowness’, for the last 30 years, The Malone has been owned and run by two generations of the Macklin family.

Relax and unwind with us. A warm Irish welcome to you

**Company Culture**

We are always looking for enthusiastic and talented individuals to join our team.

As a family owned hotel, you're not only part of the team, you're part of the family.

Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.

The Malone inspires its teams to live by the company's core values;
- Treat people really well
- Openness, trust and understanding
- The highest standards
- Perseverance and enjoyment
- One step ahead
- Flexibility

Internal development and progression is key to our success, having been in business for 30 years.

**Company Benefits**

We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training.

Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.

Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition

**Salary**

Not disclosed

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