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Hotel Receptionist
3 weeks ago
**Job Ref**:INT20591
**Branch**:Mercure Ayr
**Location**:Mercure Ayr, Ayr
**Salary/Benefits**:£11.44 per hour
**Contract type**:Flexi-Part Time
**Hours**:Part Time
**Shift pattern**:Mixture of mornings and evenings, including weekends
**Hours per week**:20+
**Posted date**:15/05/2024
**Closing date**:16/06/2024
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice
- Staff meals on duty
- Uncapped incentives to reward you for your contributions
A day in the life of
As Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all. Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments. Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations and all health and safety legislation.
Based in the Mercure Ayr Hotel, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. Ideally you will have previous experience working on a Front Desk in a hospitality environment. Experience using Opera would be beneficial.
***Please note we will only be accepting applicants who are age 18 or above.**
At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
This strikingly modern hotel situated in Burns country offers views of the Isle of Arran and Mull of Kintyre. Ideally located for golfers with 22 courses within a 20 mile radius
Enjoy views to the Isle of Arran from one of the most central spa hotels in Ayr. Ideally located for the esplanade, exploring the Ayrshire coastline and visiting the Robert Burns Birthplace Museum
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