Customer Services Assistant

2 weeks ago


Melton Mowbray, United Kingdom Major Recruitment Full time

**The Role**

Major Recruitment Ltd are currently recruiting for an experienced **Customer Services Assistant** on behalf of our clients based in **Melton Mowbray** on a temporary leading to permanent basis.

The role is working **37.5hrs per week Monday to Friday, 9am - 5pm and Saturdays on rotation (approx. 1 in 4)**

Serving as the lead point of contact for all our customer accounts and to take full responsibility for and manage the day-to-day customer service operations.
- Sending replacement items out to customers
- Processing payments
- Manage customers’ expectations of lead times, product specifications and costings.

The role is to start **immediately,** working onsite (**NOT remote**) at our client’s offices based in Melton Mowbray. The role is temporary leading to permeant after approx. 3-month probation**.**

**Your Profile**

You will have good experience with computers including Microsoft packages (word, excel, outlook).

You will need to have an excellent telephone manner that is also bright, enthusiastic and always keen to learn more from customers.

You will ideally be immediately available and have you own transport.

**The Salary**

£9.50 - £10.42 per hour + holiday Pay

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities

INDBR



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