Oem & Residential Specification Internal Sales

1 month ago

Carlisle, United Kingdom Assa Abloy Full time

Job Title: O.E.M. & Residential Specification Internal Sales

Reports to: A.I. & O.E.M. Channel Director

Location: Carlisle

**About Carlisle Brass**

We are one of the UK’s most recognised architectural hardware brands, synonymous with architectural ironmongers, builders’ merchants, and major DIY retailers since 1986.

Located in Cumbria, home of the English Lake District, we operate a next day service, nationwide and beyond. We are passionate about our products, people, and customers.

Carlisle Brass are part of the ASSA ABLOY group, the global leader in access solutions.

Purpose of the role

To provide an industry leading and customer-focused service to our customers while delivering and exceeding personal and departmental Key Performance Indicators (KPIs). You will proactively generate, provide and manage leads for the O.E.M. & Residential Specification Channel while also reporting back the benefits and opportunities to the wider organisational stakeholders. This role supports day to day relationships with customers, representing them to internal and external stakeholders as well as generating opportunities to achieve sales growth in the channel.

Key responsibilities
- Delivering exceptional service and achieving sales performance for the channel and Carlisle Brass as a whole in times of peak trading and challenging trading periods.
- Developing and communicating with customers to generate excitement and commitment to deliver sales and promotion of our products.
- Understanding customer needs and requirements whilst building, maintaining and retaining business relationships.
- Recognising and capitalising on opportunities that come into the business via different mediums (web, Barbour, field etc.) which will involve identifying and prioritising the most suitable to follow up.
- Liaising with the sales team and supply chain to ensure that demand patterns are planned for and understood.
- Recording and creating reports across the new build, doorset and O.E.M. channels to assist forecasting.
- Achieving new profitable business development results. Actively seeking new business opportunities by providing quotes and using strong sales disciplines to close sales and achieve our customer revenue growth.
- Updating and maintaining the CRM system, alongside managing key administration for the channel including logging of quotations issued & circulating to the team on a routine basis.
- Working with the Technical and Specification team on project-based quotations.
- Processing developer incentives, new offers, renewals & claims while providing leads and information to support sales, specification and customer services.
- Assisting Customer Service and Finance with root cause analysis on invoice queries to speed up resolution times.
- Dealing with technical and specialist enquiries from customers where appropriate.
- Conducting strategic outbound calls to both drive sales and maintain customer intimacy.
- Handling incoming calls both external & internal (Pricing / Technical / Contracts) in accordance with Carlisle Brass customer service standards.

Skills, competencies, qualifications and personal experience
- Excellent written and verbal communication skills.
- The ability to manage multiple priorities and deadlines.
- A mind-set that always puts the customer first.
- Strong MS Office skills.
- Commercial acumen with a mind-set for continuous improvement.
- The ability to manage projects from initiation to completion and review.
- A proven track record in hitting targets and delivering projects.
- Comfortable working as part of a team that includes remote workers.
- Systematic, organised and accurate.
- Enthusiastic, self-motivated and proactive.
- A proven team player who has the ability to take the lead.

**Please note that all job descriptions are for guidance only and can change as and when the needs of the business dictate.**

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

  • Internal Sales

    5 days ago

    Carlisle, United Kingdom Tyman Full time

    Internal Sales (ZOO Hardware)Location: Carlisle We are now looking for a candidate to provide a quality customer service experience to our customers, whilst supporting the External Sales Team with key accounts, export, and intercompany sales  What will you be doing:Professionally answer all calls promptly to company standard and respond as appropriate to...

  • Head of Internal Sales

    1 month ago

    Carlisle, Cumbria, United Kingdom BSW Timber Ltd. Full time

    Head of Internal Sales Based Carlise + UK Travel, Full-time / Permanent £Competitive + Company / Car Allowance + Excellent Benefits Specifically, some responsibilities for Head of Internal Sales include: Reporting to the Group Sales Director, this is a senior level post responsible for managing, steering, developing, expanding and enhancing the role of...

  • Residential Surveyor

    5 days ago

    Carlisle, United Kingdom Countrywide Full time

    Residential Surveyor We are looking to recruit an experienced VRS registered RICS Surveyor in Carlisle to help us shape the future of the residential surveying industry. As one of the UK`s largest and most trusted suppliers of residential surveys and valuations, we pride ourselves on being able to afford our Surveyors a long, successful career as a...

  • Technical Specification Advisor

    4 weeks ago

    Carlisle, Cumbria, United Kingdom NXT Recruitment Full time

    Technical Specification Advisor Job type: Permanent Hours: Full-time Salary: £45,000 plus bonus Location: Carlisle NXT are excited to present an opportunity for an individual to work with one of the leading suppliers of sustainable and eco friendly building products in the UK. The Role You will provide an efficient technical service in conjunction...

  • Representatives - Sales Agents

    3 days ago

    Carlisle, Cumbria, United Kingdom Carlisle Construction Materials Full time

    C arlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for a Territory Sales Representative to support our PNW markets for our Commerical construction and Geofoam applications. This position will...

  • Residential Deputy Manager

    56 minutes ago

    Carlisle, United Kingdom North Lakes Full time

    Residential Deputy Manager - Children's HomeRole: Residential Deputy Manager- Children's HomeContract: Full Time, permanentSalary: Up to £33,112.56 (including sleep in shifts) Location: PenrithSpecific Hours: 42 hours per week- shift pattern on rotationWe are currently seeking an experienced Residential Deputy Manager to join our services based in...

  • Residential Childcare Support Worker

    3 days ago

    Carlisle, United Kingdom North Lakes Children's Services Full time

    **Residential Childcare Support Worker (Sessional/Casual)** **Casual**: Shift pattern - ad-hoc cover **Salary**: £12.38 per hour **Location**: Carlisle North Lakes Children’s Services is a well-established local provider of residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people...

  • Residential Childcare Support Worker

    4 days ago

    Carlisle, United Kingdom North Lakes Children's Services Full time

    **Residential Childcare Support Worker** Full Time/Permanent - 42 hours per week Unqualified Basic Salary**:£23,827.44 per annum (£10.91 per hour)** Qualified Basic Salary**:£24,810.24 per annum (£11.36 per hour)** (The above salaries are based on a 42 hour contract, and exclude sleep in shifts. Qualified Care Worker salary is based on the proven...

  • Residential Childcare Support Worker

    5 days ago

    Carlisle, United Kingdom North Lakes Full time

    Residential Childcare Support Worker Residential Childcare Support Worker Full Time/Permanent: hours per week Salary: Up to £,. – £,. per annum (including sleep ins) Location: Carlisle North Lakes Children’s Services is a well-established local provider of residential care and education for boys aged -. We improve the resilience,...

  • Residential Deputy Manager

    56 minutes ago

    Carlisle, United Kingdom North Lakes Full time

    Contract: Full Time, PermanentSalary: Up to £33,112.56 (including sleep in shifts) Location: CarlisleSpecific Hours: 42 hours per week- shift pattern on rotationWe are currently seeking an experienced Residential Deputy Manager to join our services based in Carlisle.North Lakes Children's Services is a well-established local provider of therapeutic...

  • Kickstart Internal Sales Support

    4 days ago

    Carlisle, Cumbria, United Kingdom Exemplia Group Full time

    THIS IS A 6 MONTH KICKSTART PLACEMENT WHICH IS ONLY OPEN TO CANDIDATES AGED 16-24 YEARS OLD WHO ARE OUT OF WORK AND CLAIMING UNIVERSAL CREDIT. AS PART OF THE SELECTION PROCESS, YOU WILL NEED TO BE CONFIRMED ELIGIBLE BY YOUR JOB CENTRE WORK COACH. UNFORTUNATELY IT IS NOT POSSIBLE TO CONSIDER CANDIDATES WHO DO NOT MEET THESE CRITERIA FOR THIS ROLE. ERA Home...

  • Event Sales Coordinator

    1 week ago

    Carlisle, United Kingdom WRC Holdings Ltd Full time

    About Us: We are an innovative and dynamic company, producing premium spirits that showcase a delightful fusion of international flavours and local spirit. We pride ourselves in providing our customers with a unique experience and a 'story in every sip.' The Role: We are currently seeking an energetic, outgoing Weekend Market Salesperson to join our team....

  • Account executive

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Page Personnel Sales Full time

    About Our Client With numerous production facilities across the UK, our client plays a significant role in the country's food supply chain & FMCG industry. The company is known for its wide range of products, supplying major retailers, food service providers, and food manufacturers both domestically and internationally. Job Description Key...

  • Residential Childcare Support Worker

    5 days ago

    Carlisle, United Kingdom North Lakes Full time

    Residential Childcare Support Worker - Hours Location : Carlisle Contract Type : Part-time, permanent Specific Hours : hours per week - shift pattern Unqualified Basic Salary:  £,. pro rata (£,. FTE) per annum with a potential to earn up to £,. with sleep in shifts Qualified Basic Salary:  £,. pro rata (£,. FTE) per annum with a potential to...

  • Team Leader

    56 minutes ago

    Carlisle, United Kingdom North Lakes Full time

    Location: WigtonContract Type: Full-time, PermanentSalary: Entry level Salary: £27,583.92 with a potential to earn up to £30,841.20 in sleep in shifts.Experienced Salary: £28,129.92 with the potential to earn up to £31,387.20 in sleep in shiftsSpecific Hours: 42 hours per week- shift pattern on rotationWe are currently seeking an experienced Residential...

  • Residential Childcare Support Worker

    5 days ago

    Carlisle, United Kingdom North Lakes Full time

    Residential Childcare Support Worker (Sessional/Casual) Residential Childcare Support Worker (Sessional/Casual) Casual: Shift pattern- ad-hoc cover Salary: £. per hour Location: Carlisle North Lakes Children’s Services is a well-established local provider of residential care and education for boys aged -. We improve the resilience,...

  • Team Leader

    5 days ago

    Carlisle, United Kingdom North Lakes Full time

    Location: WigtonRead all the information about this opportunity carefully, then use the application button below to send your CV and application.Contract Type: Full-time, PermanentSalary: Entry level Salary: £27,583.92 with a potential to earn up to £30,841.20 in sleep in shifts.Experienced Salary: £28,129.92 with the potential to earn up to £31,387.20...

  • Team Leader

    56 minutes ago

    Carlisle, United Kingdom North Lakes Full time

    Location: CarlisleContract Type: Full-time, PermanentSalary: Entry level Salary: £27,583.92 with a potential to earn up to £30,841.20 in sleep in shifts.Experienced Salary: £28,129.92 with the potential to earn up to £31,387.20 in sleep in shiftsSpecific Hours: 42 hours per week- shift pattern on rotationWe are currently seeking an experienced...

  • Microsoft CRM Sales Consultant

    4 days ago

    Carlisle, Cumbria, United Kingdom Carrs Billington Agriculture (Sales) Ltd Full time

    An exciting opportunity has arisen in Carlisle to join our Retail Sales Department. Providing product knowledge and exceptional customer service with a focus on acquiring new customers and maintaining existing relationships to maximise sales. Term: Permanent To develop, grow and maximise profitable sales of Retail products to customers and prospects...

  • Team Leader

    4 days ago

    Carlisle, United Kingdom North Lakes Full time

    Location: CarlisleContract Type: Full-time, PermanentSalary: Entry level Salary: £27,583.92 with a potential to earn up to £30,841.20 in sleep in shifts.Experienced Salary: £28,129.92 with the potential to earn up to £31,387.20 in sleep in shiftsSpecific Hours: 42 hours per week- shift pattern on rotationWe are currently seeking an experienced...