Sales Progressor

Job Title: Sales Progressor

Role Type: Permanent/Full Time

Job Location: Head Office, Billingshurst

Reports to: Sales Director

**The Company**

From day one, Thakeham has been driven by a clear vision: to transform the way people think about new-built developments.

Over 20 years later, that ethos is still very much alive, reflected in our numerous awards and reputation in the sector. Today, Thakeham employs close to 250 people and has a forecasted revenue of £219 million in 2023/24.

An infrastructure-led community creator and strategic land promoter, Thakeham is committed to partnerships, innovation and creating amazing places to live and work. We are industry-leading in sustainability and biodiversity. Every Thakeham home completion will be Net Zero Carbon by 2025.

We pride ourselves on our ‘Infrastructure first’ approach, ensuring communities release the benefits of new development at the outset, rather than later in the process. We deliver social, affordable and retirement housing for a wide range of housing associations and local authorities.

People are Thakeham’s most important asset, and this is reflected in the way we operate. We were recognised in the prestigious ‘Best Places to Work 2023’ and are listed in the Top 100 Best Large Companies to Work For 2023.

Our people enjoy excellent rewards and working conditions in an exciting and growing business. We offer exciting career opportunities, and are keen to develop, guide and support our employees, regardless of what stage they are in their careers.

We value diversity and encourage people to bring their full authentic selves to work. A Gold Armed Forces Covenant signatory and supporter of armed force’s charity Building Heroes, Thakeham operates a Talent for Development outreach campaign for military veterans and college leavers.

Work and fun should not be mutually exclusive and Thakeham offers a range of social events including quiz nights, BBQs and all staff parties. We run informal lunch and learns and take on charity challenges such as dragon boat racing. We encourage people to volunteer in their communities, offering two paid days per year to do so. Where roles allow, our summer hours policy in June, July and August allows people to enjoy longer weekends with their loved ones. A flexible approach to working is available all year round.

At Thakeham we build communities, together.

**The Department**

We have a fantastic opportunity for somebody to join us as a Sales Progressor and be part of something special. Our Sales team have a passion for delivering exceptional customer service and effectively convert leads into delivering sales.  You will play a vital role in ensuring the smooth and efficient progression of property sales from offer acceptance to completion.

**The Job Role**
- You will liaise with buyers, sellers, solicitors and estate agents to facilitate the progression of property sales
- Monitor and manage the sales pipeline and KPI data
- Ensure all stakeholders and parties are kept informed of progress and any potential issues are addressed promptly
- Have regular communications with clients to provide updates and maintain excellent customer service throughout the sales process
- Work with the Completions Coordinator to facilitate property inspections, surveys and any other tasks to progress the sales
- Problem solve in an efficiently and timely manner any issues that come up during the sales process
- Balance the use of your own initiative whilst flagging issues to senior team members where appropriate
- Maintain accurate and up to date records of all sales progression activities and communications

This list is not exhaustive. Tasks will be allocated to reflect increasing levels of development and experience.

**The Required Skills**
- Experience of home sales progression
- General local knowledge of the area would be advantageous
- Good verbal & written communication with a good level of competence in IT
- Relishes the opportunity to work under own initiative or within a team to achieve targets
- Well-presented, with a positive and engaging attitude to work
- Well organised and good with customers
- Excellent MS IT skills, preferable to have experience of sharepoint and/or Coins

**The Benefits**
- Competitive salary
- Salary sacrifice car scheme
- Annual holiday allowance 26 days increasing to 27 after 3yrs service and 28 after 5yrs service (plus bank holidays)
- Life assurance
- Private medical insurance
- Health screening
- Pension scheme
- Bonus scheme
- Flexible working hours in a modern office environment / Working from Home Policy
- Company Social events

Plus a whole range of other employee benefits that we can tell you all about, our employees are rewarded for their performance, attitude and results.

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- Thakeham is committed to providing equal opportunities in employment and treating people fairly. We will treat all job applicants and employees equally regardless of age,