Veterinary Referrals Administrator

2 weeks ago


Falmouth, United Kingdom CVS UK Ltd Full time

**A new opportunity has arisen for a Referrals Administrator to join our team at Rosemullion Veterinary Practice.**

This is a permanent part time role working 20 hours per week over 5 days. This 4 hour per day post where you can start / finish to suit your other commitments. It is a Monday - Friday role with no weekends or OOH required. The salary for this position is £10.72 per hour.

Working closely with our referrals nurse to support our fast growing referral service, in our new state of the art hospital, you will be required to:

- Receive and promptly acknowledge referral requests. Pass to Referrals Nurse (or senior nurse in her absence) for triage and instruction of next steps
- Set up client accounts and ensure correct documents are requested and received from referring vets and attached to the patient record
- Request estimates from referrals nurse (or applicable vet)
- Ensure referral reports are sent to the referring vet
- Liaise with the insurance team with client queries/pre-authorisation claims
- Liaise with referrals nurse to produce/update referrals literature and referrals newsletters and circulating to referring practices
- There will be other elements of daily administration, record keeping and reporting as part of the role; supporting other departments with general office administration as required.

We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority. If you'd like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings. Or, if easier, you can find a list at on our careers site CVS Employee Benefits
- what we can offer you. (cvsukltd.co.uk)


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