Telephone Bdm

A London quality client is looking for a Telephone Business Development Manager (TBDM) to join their expanding team

The role initially will be 3 days in the office for the first 4 weeks for training, then it will only be ONCE a month

**Job Purpose**:
**Principal Duties**:

- Promote the Society’s mortgage products, proposition and services to intermediaries over the telephone to new intermediaries.
- Providing case updates and lending decisions as required via inbound and outbound calls.
- Working closely with the new business teams to provide an efficient, outstanding service to our intermediary partners.
- Build relationships with new and existing intermediaries over the telephone.
- Attend team meetings, providing insights on sales activity and competitors, identifying opportunities to improve the Society’s proposition, service and products.
- Provide support to the Field BDM, as required, including at expositions, conferences and seminars.
- Work with the Head of Intermediary Sales and Distribution to drive the Society’s sales and distribution strategy.
- Any other tasks as required.
- Training and Development:_
- Complete all assigned training as required.
- Maintain continued professional development
- Commercial/Operational:_
- Pro-actively suggest changes to processes and procedures within the role remit for consideration to increase efficiency and productivity when appropriate.
- Regulatory/Statutory Responsibilities_:

- Support the Society in ensuring adherence to all appropriate external regulations and legislation e.g. Building Societies Act, PRA Rulebook and FCA Handbook.
- Support the Society in ensuring all governance activities comply with agreed Society policies and procedures, including Risk Management; Fraud; Money Laundering; Data Protection; Information Security; Health & Safety and Business Continuity Management (BCP)ensuring a good understanding, a knowledge of the key risks and the duty of care required to abide by them to protect the Society.
- Demonstrative knowledge and understanding of MCOB regulations and its implications to our business.
- Knowledge, understanding and adherence to the regulations relating to anti-money laundering, financial crime and anti-bribery and corruption. Ensure awareness of how to report suspicions to the MLRO.
- Ensure that you adhere to all audit and compliance requirements and Society policy and procedures.
- Comply with the FCA’s Conduct rules.
- Other Responsibilities:_
- Maintain a working knowledge of the legislative, regulatory and financial framework in which the Society operates.
- Ensure all activities meet and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.
- Protect the culture and standards of the Society in respect of its dealing with staff, members and external relationships.

Zoom interviews available asap