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Vip Travel Consultant, Hybrid, Frosch

5 months ago

London, United Kingdom JPMorgan Chase Bank, N.A. Full time

**VIP Sabre Travel Consultant**

**Who are FROSCH?** FROSCH is a Chase company who focus on deluxe leisure and corporate travel globally. We are a travel organisation that excel in exceptional service in global travel management and luxury vacation planning. FROSCH partner with multiple large organisations, sports teams and celebrities across the globe to help support them with their travel needs. Frosch is ranked as one of the top 15 travel management companies in the world so come and be part of the family

FROSCH has a terrific opportunity for a highly experienced Sabre Travel Advisor to make a direct impact on the success of our company.

**Responsibilities**:
Must demonstrate proficiency in the below
- International travel experience, working in various PCCs,
- Handle multiple bookings
- Flights/Hotels/Car rental
- Follow travel policy
- Set up PNS in different currencies
- Fare Rules/Past fare rule/Exchanges
- Proficient in Microsoft tools
- Strong attention detail
- Be a Senior VIP travel Consultant and uphold the "WOW" factor in client customer service
- Listen & guide the conversation to solve problems in quick time
- Complete all travel reservations being consultative with think outside the box solutions
- Offer informed and insightful recommendations which provide the very best travel experience in every situation
- Be responsive to clients' needs and issue resolution
- Work well under pressure
- Embody Frosch / JPMC Core values at all times - Respect Integrity and excellence, communication commitment and delivering the unexpected

**Required Qualifications, Capabilities and Skill**
- Strong and current native GDS experience on Sabre
- Experience arranging domestic and international travel for clients; setting up PNR's, ticketing, and exchanging tickets
- Must be very organised, detail oriented, and display proactive problem-solving skills.
- Proficient with Microsoft Office, specifically Outlook and Word
- Ability to work well under pressure
- Strong sense of urgency as well as flexibility to change as needed
- Familiarity with visa and passport requirements to provide effective advice
- Provide Best in Class Customer Service that exceeds our client's expectations
- Able to work well on a team to ensure worldwide coverage for clients

**Work Environment**

FROSCH covers the cost of most work-related equipment for remote employees. Other tools, unless deemed essential for your job or medically necessary, may not be covered.

**What you will get in return**
- If this sounds like you then just see some of the benefits below which show how committed Frosch is to looking to provide for your long term stability with personal growth and development:

- Competitive salary, depending on experience
- 35 hour working week
- 25 days annual leave + statuary holidays
- Very competitive pension
- Life assurance
- Private medical care
- Business Travel Insurance
- Employee Assistance Programme
- Very competitive employee referral bonus scheme
- Discounts in many major shops, online retailers and gyms

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.