Commercial Operations

6 days ago

Bristol, United Kingdom BT Full time

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

Engineering Services is at the heart of BT's service delivery - we plan, build and maintain BT’s 5'700 exchanges and 289 radio sites across the UK and we maintain 10 data centres and 25 EE sites.

We understand and care about what our customers need. ES helps BT provide an "always on" customer service experience in an increasingly demanding world. Our job is to keep the BT network safe and working 24/7/365. We’re also excited to be building the networks of the future - 5G, software defined networks, and network convergence, to name a few.

We stay one step ahead and respond to our customers’ ever-changing needs. We react quickly and are always looking to improve our responsiveness and reliability.

In a nutshell, we use our engineering expertise to protect and build the services of today and tomorrow, for our customers - around the clock and wherever they are - and we need you to help us do this.

**You'll have the following responsibilities**
- Manages in-life contracts. Accountable for contractor on time delivery to SLAs and alignment with committed commercial budgets across the allocated suppliers as well as maintaining and designing a reporting structure to clearly measure this.
- Ensure that suppliers understand BTs policies and standards and therefore meet regulatory and legal requirements, where there is a lack of adherence to this, this role would deal with the escalation and implementation of remedial action to bring supplier back in line with these standards.
- Responsibility for updating suppliers where standards are changed to ensure adherence.
- Perform an advisory technical role for contract services and insurance claims, interfacing between the Policy, Procurement, Legal, Group Risk, Suppliers and ES/M&E Field teams to drive service.
- Programme of works owned and delivered by exception to underpin insurance and warranty claims.
- Provides commercial due diligence over equipment suppliers and their associated sub-contractors, making sure that we are spending the right balance of monies against our portfolio of suppliers.
- Provides information to help procurement in putting together bids for new work and negotiating and agreeing supplier contracts.

**You'll have the following skills & experience**

Vendor Commercial & Supplier Management to SLA.

Ability to engage and drive difficult conversations at all levels within vendor organisations.

Experience of setting up and running in life contracts.

A deep understanding of BT’s Power and Cooling infrastructure.

Programme and Project Delivery.

**Benefits**

Competitive salary.

10% on target bonus.

25 days annual leave (plus bank holidays), increasing with service.

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.

Huge range of flexible benefits including cycle to work, childcare vouchers, healthcare, season ticket loan.

Option to join BT Shares Saving schemes.

Discounted BT products including free broadband and BT Sport.

Access to 100’s of retail discounts including the BT shop.

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

**How to Apply

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