E-commerce Executive

2 weeks ago

St Albans, United Kingdom Fox's Burton's Companies Full time

**Who we are looking for**
- We are looking for someone with strong analytical ability. You will need be / become competent at using all the data systems required (NielsenIQ, Kantar, Profitero, BASE)
- Entrepreneurial and curious spirit - seeks opportunities and acts on them, proactiveness and attention to detail is a must
- You must be able to present insights from data simply and clearly, with actionable recommendations in a customer-ready format
- Organised with a clear ability to prioritise - project management skills and a proactive self-starter when required
- Relationship-building, influencing and stakeholder management skills: business-to-business customers, internally and with our agencies
- One team cross-functional approach - adaptable, team player with a focus on the long-term
- Strong commercial head and an understanding of retail customer and shopper requirements

**Diversity Statement**
- FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.**Company Description**
- We are FBC UK, Fox's Burton's Companies...And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
- FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
- We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations.
- We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide.
- We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21).
- Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products.
- Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals.
- And don't forgetwork hard but play harder**About the Role**

As an E-Commerce Executive, you will work closely with the FBC UK commercial teams to maximise opportunities in aligned dotcom retailers, ensuring promotions and range changes land on time and in full.

Your role will be crucial in optimising the shopper journey to increase conversion to FBC UK products through E-Perfect store creation and upkeep for each channel.

You will track online data and online media results to maximise FBC UK’s opportunities and provide recommendations for future growth.

**Main Responsibilities**
- To maximise FBC performance online, you will maintain an E-Perfect store template for all products / Stock Keeping Units (“SKUs”) in each channel
- You will monitor through tools and trackers such as Profitero, submitting housekeeping to retailers merchandising teams and tracking the sales outputs
- It is essential that you are able to track share gain, analysing Return on Investment (“ROI”) and insight reports through data provided by retailers and NielsenIQ

**How to be successful in the role and at FBC**
- Champion the FBC brand, ensuring you keep up to date with current trends and share relevant learnings to increase our E-Commerce understanding across the business. Use these findings to help develop our future strategy and increase online participation ahead of that of the wider sweet biscuits category
- Develop and maintain a strong relationship with agencies such as Brandbank in order to create additional content and optimised imagery that can be tailored across our portfolio and by channel

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