Head of Care Quality

6 months ago

Southampton, United Kingdom All Care Full time

**Head of Care Quality & Compliance**

**Hybrid / Southampton ( and be willing to travel to our locations across the region)**

**Full-time, permanent**

**Up to £50,000pa DOE**

We are looking to appoint a highly motivated individual to drive, support and monitor operational quality and compliance with regulatory, legislative, contractual and company requirements..
- To maintain an overview of the quality and compliance of each Branch in the Region and lead a monthly Quality and Compliance meeting with key stakeholders to discuss and plan developments.
- To support Managers by ensuring they understand the required policies, procedures systems and practices that underpin the quality management system
- To ensure that Branches are operating within legislative, regulatory and contractual quality standards, particularly CQC Single Assessment Framework
- To focus on Branches that are rated less than Good in all Key Questions (KLOEs) and drive quality improvement to at least that level.
- To work with Branches that are rated Good and support them to achieve higher grades at next inspection.
- To review external monitoring reports from regulators, local authorities and other sources and drive any required or recommended improvements identified from those, and lead or support challenges to findings where warranted
- To review internal quality management processes and outputs for effectiveness
- To regularly visit Branches and verify quality and compliance information provided by the Branch on a monthly basis
- To drive quality initiatives with Branch Managers
- To assist with the review and implementation of policies, procedures and processes as required
- To maintain appropriate records of activities undertaken and report progress to Senior Management Team
- To form good working relationships with key stakeholders including regulators, local authorities, health partners, Operational and Management Teams, staff, service users and their families
- To utilise and encourage use of the ACCESS care management, compliance and training systems to enable better analysis and management.

We have a number of branches across the south reaching from Oxford to Brighton and the post-holder will be required to travel to attend site visits as required as well as have a regular presence at our Head Office location in Hedge End, Southampton.

Salary DOE.

05271

**Job Types**: Full-time, Permanent

**Salary**: From £50,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Store discount

**Experience**:

- Quality assurance: 1 year (preferred)

Ability to Commute:

- Southampton (required)

Work Location: Hybrid remote in Southampton

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