Commercial Operations Co-ordinator

**Commercial Operations Co-ordinator**

Cowdenbeath

**Salary**: £24,000 - £26,000

With locations throughout Scotland, CR Smith is amongst the UK's largest home improvement companies. We have a highly recognisable and established brand that is synonymous with quality. Due to continuous growth within the Commercial and Public Sector, and an ongoing commitment towards our unique customer service philosophy, we have a new opportunity for a Commercial Operations Co-ordinator, working from our manufacturing office in Cowdenbeath.

You will be responsible for the day to day operational management of the following:

- Working with Social Landlord teams to create, organise and communicate Installation Programmes, which meet their requirements.
- Planning and communicating all aspects of the installation process with Local Authority tenants.
- Liaising with all relevant stakeholders to ensure a prompt response to any issues arising from client, tenant or internal colleagues.
- Co-ordinating and adapting, when required, installation and manufacturing demand to ensure both areas are optimised and in sync with capacity and one another.
- Working with the operations management team on the development and implementation of new systems to improve efficiency and service standards.
- Supporting the operations management team on the delivery of key targets.
- Providing administrative support to key stakeholders across the business.

The skills you will need to succeed in the role are:

- A minimum of 3 years' experience in a customer facing role delivering outstanding service.
- Excellent planning and organisation skills, with meticulous attention to detail.
- The ability to grow and maintain relationships across a variety of levels.
- Being highly self-motivated and innovative.

We require a proactive and resilient operations co-ordinator who has great interpersonal, communication and relationship skills. You will need to be an assertive, confident and positive person with excellent operational skills.

Due to extensive growth plans, this is an exciting time to join our forward thinking Commercial team and be part of one of Scotland's best known household brands, CR Smith.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: One location