Dental Receptionist
6 months ago
We are on the lookout for a full-time or part-time Qualified Dental Nurse Receptionist to join our wonderful team at A&S Dental Surgeons, either on a full time or part time basis.
**About Us**:
A&S Dental Surgeons Ltd has been proudly serving the local community for the last 30 years. We pride ourselves on delivering excellent service to our patients alongside fostering a positive culture and environment for our team to work in.
We provide the very best care we can to all our patients. We offer NHS and a range of private treatments including general dentistry, teeth whitening, clear aligner systems, facial aesthetics and endodontics.
**The Role**:
You will be working as a receptionist at the front desk:
- Manage telephone calls from existing and new patients by booking appointment, answer queries and direct calls where needed.
- Help manage the diaries of dentists.
- Checking patient in and out of the book.
- Book patient appointments and take deposits/payments in person and/or over the phone.
- Dealing with day to day administrative task.
- Printing day lists, banking and closing the reception at the end of the day.
- Keep the reception area stocked and tidy.
- Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order
- Ensure the care and welfare of patients
- Accurately complete patient clinical records as directed
- Handle all substances in accordance with health and safety policies
- Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc
- Complete laboratory request forms, keep records of work sent, received and fitted
- Ensure adequate stocks of materials and other items within the practice
- Ensure computer/written records are accurately maintained and securely stored
- Liaise with the team to ensure smooth patient communications and transfer of records
- Attend and participate in practice meetings
- Other duties as necessary for the efficient operation of the practice (nursing where needed)
- Undergo training as may be required to develop skills and abilities
- Attend refresher and update training for medical emergencies and CPR
- Act in accordance with the practice rules and code of conduct
**You must have experience reception and SOE Exact experience.**
You will use your excellent communication and interpersonal skills alongside your passion and enthusiasm for patient care to provide all patients with exceptional customer service and care.
**Benefits**:
- Paid weekly
- No working on weekend or bank holiday
- Paid DBS
- Learning, development and CPD support
- Street parking
**Job Types**: Full-time, Part-time, Permanent
**Salary**: Up to £12.10 per hour
**Benefits**:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application question(s):
- Are you a qualified dental nurse with experience on reception and using SOE Exact?
Work Location: In person
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