Prison Custody Officer

**HMP Lowdham Grange**
**Starting Salary £21,608**
**With incremental pay rises at 6 Months, 1 Year, 2 Years and 3 Years of service (£21,608 rising to £27,861 after 3 years)**
**Permanent, 40 hours per week**

Being a Prison Officer is not always easy but it is rewarding. You’re at the forefront of ensuring the health, safety and wellbeing of everyone around you in what can be a complicated environment. But it’s also a job where your contribution really counts, as you work to give residents structure within their lives, encourage positive choices, and ensure that they are supported on their journey to rehabilitation.

Day to day you’ll be involved in:

- Supervising prisoners in all aspects of prison wing activity
- Overseeing work and education programmes, encouraging residents to participate
- Operational matters such as prisoner headcounts, cell searching, security, and administrative processes
- Managing residents who are at risk of self-harm

Throughout this you’ll act as mentor and assure the safety, security and decency of everyone in your care, performing a pivotal role within the prison and the community it serves. You won’t be doing this alone though. You’ll receive an eight-week Initial Training Course that will provide you with all the skills you’ll need to be an influential PCO, covering everything from control and restraint to first aid. You’ll also receive the help of our great team, with job shadowing and buddy programmes in place to support you.

**What you need to do the job**:
Can you do it? Yes, you can - if you have the resilience, integrity and professionalism to handle an ever-changing day, irrespective of the challenging situation you may face. Your natural patience, understanding and commitment to helping people will stand you in good stead - and give you the authority needed - for this position.

Being a Prison Officer demands the best, and our people come to us from a variety of backgrounds. What they will have in common is an ability to relate to people, exceptional communication skills, and a commitment to supporting their colleagues. You’ll need to possess excellent written and verbal communication skills and be able to pass a Level 2 Key Skills English and Maths (GCSE, NVQ or equivalent) test, which forms part of our assessment process.

The service that we provide to our prisoners is available every day of the year across a 24 hour period, meaning you will have to cover various shift patterns; including days, evenings, weekends, nights and bank holidays - with an average of 40 hours per week.

**Why Serco**:

- Meaningful and vital work: Prison Officers are key to ensuring the health, safety and wellbeing of residents, staff and visitors in their prisons. More importantly they play a vital role in reducing reoffending rates amongst residents, which is key to protecting public finances.
- A world of opportunity: Our prisons hold a huge amount of variety and opportunity, with PCOs being able to progress into Ops Management or into specialist services such as Psychology, Education, Health or the Animal unit. It’s an ever-evolving career.
- Great people: Because of our investment in safeguarding and rehabilitation, our prisons are calmer and can be very different to public prisons. You’ll also receive all the training and advice you’ll need from your friendly and supportive colleagues

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What we offer: *
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Career long learning and development opportunities
- The chance to make a positive difference to residents and the communities we support
- A company passionate about diversity and inclusion

**About Serco**

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

**Salary**: £21,608.00-£27,861.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life insurance
- Referral programme
- Sick pay

Schedule:

- 12 hour shift