Phlebotomist/hca

**Job Title**: Health Care Assistant Responsible to: Nurses / GPs / Practice Manager Job Purpose: Job Summary The purpose of the role is to assist the clinical team in the service and delivery of the care management of the practice population. The post holder works under indirect supervision of the clinical team and undertakes task and duties delegated by the clinical team or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff. Key Responsibilities Communication Communicate effectively with other team members ,Communicate effectively with patients and carers,recognizing their needs for alternative methods of communication Personal and People development Take responsibility for own developmental learning and performance.

Take responsibility for maintaining a record of own personal development. Work with management on any new training requirements. To recognize and understand the roles and responsibilities of individuals working in the primary health care team. Be aware of the legal issues pertinent to the role of HCA.

Health, safety and security Use the personal security systems within the workplace according to practice guidelines. Identify the risks involved in work activities and undertake them in a way that manages the risks. Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: 1. Hand washing 2.

universal hygiene procedures 3. collection and handling of laboratory specimens 4. segregation and disposal of waste materials 5. reporting and treatment of sharps injuries 6.

dealing with blood and body fluid spillages 7. Assist patients and colleagues in adopting sound infection control measures. 8. decontamination of instruments and clinical equipments.

Use the computer monitor safely Quality Alert other team members to issues of quality and risk in the care of patients. Ensure own actions are consistent with clinical governance systems. Practice in accordance with agreed standards of care. Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook.