Tool Hire Assistant

2 weeks ago

St Helens, United Kingdom Jewson Full time

**The Role**

**We're recruiting for a Tool Hire Assistant to join us in Jewson St Helens (WA10 1TU)**

Jewson provide a comprehensive and reliable Tool Hire offer to our customers. As a **Tool Hire Assistant**, your role will be essential to keeping our branch and tool hire department running smoothly. This role has a strong focus on customer service, delivery and collection of hire equipment using our delivery vehicles and generaltool maintenance in the workshop.

We have a friendly team who pride themselves on offering a great service and excellent product knowledge. If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunityfor you to join our team

**Hours of work: 7:00am-17:00pm Monday to Friday and 8:00am-12:00pm every other Saturday**

**Is this role right for me?**

Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. Some specific skills and experience we are looking for:

- A full, clean driving license is essential for this role
- A keen interest in DIY or working with various tools at home on projects
- Customer Service experience
- Experience repairing and maintaining tools in branch

**What will I be doing?**

A **Tool Hire Assistant** will be in regular contact with our customers and therefore play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Understand customer needs and provide proactive advice and solutions
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Use our in-house systems to process customer orders
- Organise and carry out tool hire delivery and collection keeping customers updated
- Attach trailers and tow equipment to sites (trailer training will be provided)
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement

**REQUIRED QUALIFICATIONS**

N/A

**Requirements**:
N/A

**About Us**

**WHO ARE WE ?**

**What will we offer you?**

**Jewson** is one of more than?30 exciting **Saint-Gobain** brands in the UK and our colleagues are critical to our customers' success, we are?also?proud to have been named a 'Top Employer' for 7 consecutive years. We are pleasedto offer you:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal

**Are Jewson an inclusive employer?**

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

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