Branch Assurance Advisor

3 weeks ago

Scotland, United Kingdom Post Office Ltd Full time

**Summary**:
**Salary: £30,928.24 per year**
**Grade: PO**
**Contract Type: 12 month secondment**
**Location: Field Based - Scotland**
**Reporting to: Audit Team Leader**
**Division: Loss Prevention**

**The Purpose of the Role**:
The Audit Advisor role is responsible for carrying out POL’s audit requirements across our network of over 11500 branches. A key role which will play a vital part in driving down POL’s branch accounting losses and increasing transacting compliance in order to effectively manage branch financial and compliance risks. The geographical requirements of the role where possible will be based on the home location of the individual Auditor but occasional overnight stays will be a requirement.

**Principal Accountabilities**:
1. Personal delivery of financial and compliance audits and associated intervention activities in an effective and legally compliant manner
2. Completing all required documentation and reporting in an accurate, compliant and timely manner and within the timescales agreed on the team service levels
3. Supporting the development and deployment of improvements to processes and procedures within the Audit function and wider Loss Prevention Team
4. Working closely with Training Support colleagues to ensure that any branches where additional support and/or development is required are referred
5. Ensuring that the reasons for a branch audit, the findings and next steps are clearly explained to the Postmaster at the relevant time.
6. Liaise with and the follow advice issued by the Contract Investigations Manager/Contract Advisor on serious compliance breaches or high value discrepancies discovered during the audit.
7. Audit documentation is sent to the Postmaster within 2 days of the branch visit.
8. Being prepared to discuss audit and branch findings further should POL progress the matter through the legal system. This could involve providing verbal and documented evidence and on rare occasions being asked to stand as a witness in court
9. Ensuring that any issues or complaints are flagged up to the Audit Manager without delay
10. Reporting to the Audit Manager any policy and/or process inconsistencies, along with any area of potential risk exposure to POL
11. Responsibility for ‘owning’ personal development, completing a personal development plan and ensuring that any training needs are discussed with the Line Manager
12. Completing detailed reviews of the Horizon system along with accurate cash and stock balance procedures, highlighting and reporting back recommendations on any issues or errors found

**Qualifications, Experience & Skills**:

- Technical Skills/Expertise- Excellent working knowledge of POL accounting processes and Horizon workings
- Excellent knowledge of POL in branch processes
- A strong understanding of Audit & Compliance procedures
- Personal Skills- Excellent interpersonal and people skills
- Good communication and stakeholder engagement skills
- Trustworthy, professional and able to operate in a highly confidential environment
- High level of professional integrity
- High attention to detail
- Demonstrate and role model Post Office behaviours with a positive mindset
- Flexible, especially in relation to travelling and working outside of normal office hours, when required

**About Post Office**:
The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK’s banks and building societies put together.

We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we’re improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us.

**Our Ways of Working** underpin everything we do, they are the “How” of our business strategy. They differentiate our business and aim to inspire great behaviours and align our colleagues around specific actions in order to be the organisation we want to be, and achieve our business goals.

By living the Ways of Working each day, you will help make that vision a reality and enable our cultural transformation. In short**:Working in partnership**, as **one team**, we **deliver **amazing results

**The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to intervi

  • Regional Cat Welfare Advisor

    3 weeks ago

    Scotland, United Kingdom Cats Protection Full time

    We have an exciting opportunity to join our team as a **Regional Cat Welfare Advisor**. You will join us working **35 **hours per week, on a permanent basis. In return you will receive a salary of up to **£28,902.27 per annum plus excellent benefits.** The role will be home-based in the **North Scotland** area (Highlands & Islands, Aberdeenshire, Dundee &...

  • Branch Director

    23 hours ago

    Scotland, United Kingdom Ardonagh Advisory Full time

    Branch Director - Scotland - ARD1010284 It's an exciting time at Ardonagh Advisory, part of the Ardonagh Group, as through our continued growth and transformation journey, we are combining our General Insurance (GI) businesses. This journey brings a new, exciting opportunity for a skilled and experienced Insurance professional to join us at Ardonagh...

  • Branch Manager

    4 weeks ago

    Livingston, Scotland, West Lothian, United Kingdom Brandon Hire Station Full time

    Become part of our amazing operational branch team as a Branch Manager and help us maintain our place as the Nation’s leading Tool hire business.About The RoleAs the Branch Manager you’ll be responsible for overall performance including full P&L, health and safety and compliance coupled with developing and maintaining a highly engaged and motivated team....

  • Protection Sales Training Manager

    3 weeks ago

    Edinburgh, Scotland, United Kingdom NRG Resourcing Full time

    Are you an experienced Protection Advisor Sales Trainer?If you think you are the right match for the following opportunity, apply after reading the complete description.Are you looking for; exceptional career opportunities, an amazing team environment, extensive benefits package including PMI & income protection!This company has it all... as well as more...

  • Protection Sales Training Manager

    4 weeks ago

    Edinburgh, Scotland, Scotland, United Kingdom NRG Resourcing Full time

    Are you an experienced Protection Advisor Sales Trainer? Are you looking for; exceptional career opportunities, an amazing team environment, extensive benefits package including PMI & income protection! This company has it all... as well as more 5star reviews than any other UK brokerage! **This role requires travel to branches across Glasgow and...

  • Protection Sales Training Manager

    2 weeks ago

    Edinburgh, Scotland, Scotland, United Kingdom NRG Resourcing Full time

    Are you an experienced Protection Advisor Sales Trainer? Are you looking for; exceptional career opportunities, an amazing team environment, extensive benefits package including PMI & income protection! This company has it all... as well as more 5star reviews than any other UK brokerage! **This role requires travel to branches across Glasgow and...

  • Sales Account Management

    4 weeks ago

    Scotland, United Kingdom Meridian Business Support Limited Full time

    Join one of the UKs leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression . We are looking for an Internal Sales Person to join our Inverness branch (143944) : Contracted to 40 hours per week Monday to Friday - 08:00 - 17:00 No bank holiday working...

  • Sales Account Management

    4 weeks ago

    Scotland, United Kingdom Meridian Business Support Limited Full time

    Join one of the UKs leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression . We are looking for an Internal Sales Person to join our Inverness branch (143944) : Contracted to 40 hours per week Monday to Friday - 08:00 - 17:00 No bank holiday working...

  • Payroll Advisor

    4 weeks ago

    Scotland, United Kingdom GAP Group Full time

    Vacancy details **Division**: - Head Office - Payroll **Title**: - Payroll Advisor **Contract type**: - Permanent Full Time Vacancy location **Location**: - United Kingdom, Scotland, Head Office **Location**: - G4 0JYRequester **Number of positions to be provided**: - 1 Employment Details **Contract hours**: - 35.25 About the role **The...

  • Contract Support

    4 weeks ago

    Scotland, United Kingdom Yorkshire Building Society Full time

    If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...

  • Internal Sales Person

    4 weeks ago

    Scotland, United Kingdom Meridian Business Support Limited Full time

    Join one of the UKs leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression . We are looking for an Internal Sales Person to join our Inverness branch (143944) : Contracted to 40 hours per week Monday to Friday - 08:00 - 17:00 No bank holiday working...

  • Internal Sales Person

    4 weeks ago

    Scotland, United Kingdom Meridian Business Support Limited Full time

    Join one of the UKs leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression . We are looking for an Internal Sales Person to join our Inverness branch (143944) : Contracted to 40 hours per week Monday to Friday - 08:00 - 17:00 No bank holiday working...

  • Rental Customer Advisor

    3 weeks ago

    Glasgow, Scotland, United Kingdom Arnold Clark. Full time

    Were looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in South Street, Glasgow.Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.HoursSaturday 7.45am - 5.15pm and Sunday 8.45am - 4.15pm.About the roleAs part of a busy Arnold Clark Car & Van Rental...

  • Regional Clinical Advisor

    2 weeks ago

    Scotland, United Kingdom On Target Recruitment Ltd Full time

    **Reference** - OTRDG140324A**Products** - Wound Care and Compression Care Solutions**Customers** - NHS Community**Location** - Scotland, Northern Ireland**Package** - £42k-£53k basic salary depending on experience plus approx. £10,800 bonus uncapped, car or allowance £780pm, pension match 10% contribution, generous life assurance x4 Salary and private...

  • Branch Support Security Officer

    1 month ago

    Scotland, United Kingdom Securitas Full time

    About the Role Looking for a career where your skills make a real difference? Join us as a Branch Support Security Officer working 48 hours per week across Days Nights and Weekends covering Perth and its surrounding areas! An SIA Licence, a driving license, and access to your own vehicle, you're the perfect fit for our team. But it's not just...

  • Rental Customer Advisor

    4 weeks ago

    Aberdeen, Scotland, United Kingdom Arnold Clark. Full time

    Were looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in Paisley.Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.HoursFull time, 42.5 hours per week across 5 working days,covering various shifts.About the roleAs part of a busy Arnold Clark Car & Van...

  • Customer Service Advisor

    4 weeks ago

    Scotland, United Kingdom Yorkshire Building Society Full time

    If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...

  • Occupational Health Advisor

    2 months ago

    Scotland, United Kingdom Orion Group Full time

    Job Title - Occupational Health Advisor (OHA) The primary responsibility is for the delivery, development and administration of efficient and professional operations of Occupational Health services in accordance with client's company policies, practices, procedures, and applicable regulations to achieve the desired goals and objectives. The OHA will...

  • Residential/ Door-to-door Sales Advisor

    4 days ago

    Scotland, United Kingdom RGH‑Global Limited Full time

    **Job Opportunity: Residential Sales Advisor / Door-to-Door Sales Advisor** Looking for a residential/door-to-door sales advisor for our Client a leading UK internet service provider specialising in ultra-fast broadband. **About the Role**: As a Residential Sales Advisor, you’ll play a pivotal role in driving sales and enhancing brand awareness in...

  • Service Advisor

    3 weeks ago

    Hamilton, Lanarkshire, Scotland, United Kingdom Parent TEST TJ Company 1 Full time

    Service AdvisorReady to apply Before you do, make sure to read all the details pertaining to this job in the description below.Stratstone Mercedes-Benz of HamiltonBasic salary of £26,858 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and...