Admin Assistant
2 months ago
As an admin assistant, you will play a crucial role in ensuring our clients have a good experience when they contact us. You will be the first point of contact for clients and will be responsible for creating a positive first impression.
**Responsibilities**:
- Greet clients and visitors with a warm and friendly demeanor.
- Answer and direct phone calls in a professional and courteous manner.
- Provide information about our taxi services and assist with booking inquiries.
- Handle customer inquiries and complaints with professionalism and empathy.
- Manage and schedule appointments for clients.
- Assist with administrative tasks such as data entry and filing.
Qualifications:
- Previous experience as a receptionist or in a customer-facing role is preferred.
- Excellent communication and interpersonal skills.
- Friendly and approachable personality.
- Good organisational skills.
- Knowledge of Local Area is a plus.
**Job Types**: Full-time, Part-time
**Salary**: From £10.42 per hour
Expected hours: 40 per week
Supplemental pay types:
- Commission pay
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Expected start date: 01/04/2024
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