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Service Charge Apprentice

4 months ago

Milton Keynes, United Kingdom Grand Union Housing Group Full time

Ready to kickstart your career in Finance? Join us as a Service Charge Apprentice

**Your journey as an Apprentice**

You'll be on a 15-month Fixed Term Contract where you'll learn vital skills like accuracy, professionalism, and efficiency as part of the Service Charge team while undertaking a fully funded Apprenticeship.

At the end of your Apprenticeship, you'll have the opportunity to transition into a Service Charge Assistant role or explore other opportunities with the new skill set and experience you’ve gained

**Qualification - **AAT Level 2 Certificate in Accounting

**Duration - **15 months

**Provider** - Kaplan

**Location** - Milton Keynes - blend of office and remote working

**Learning time - **6hrs per week off the job learning (1 day a week) with the training provider.

The remainder of your week will be spent in the role either at our stylish Milton Keynes office (2 days minimum) or working from home once you’ve settled into the role.

**What you’ll be doing**
- Assist customers with inquiries regarding service charges.
- Review and validate invoices to ensure accuracy.
- Verify bills for utilities and services, ensuring correct costs allocation.
- Maintain meticulous records of service charges in adherence to lease agreements.
- Support audits and troubleshoot any issues that arise.
- Learn from experienced Service Charge Officers.
- Aid in gathering information to ensure accurate and fair service charge statements.
- Assist in the Section 20 process, meticulously recording deductions and tracking debts.
- Adhere to company policies and procedures.
- Collaborate with the development team on new projects, ensuring accurate charge entry.
- Take ownership of your training plan and communicate effectively to meet deadlines.

No prior experience is needed for this role, just a willingness to learn and a passion for Finance

We’ve attached a job description to help you understand what the role will involve - be sure to check it out before applying

**What we’re looking for**
- Strong numeracy and an interest in Finance
- Confidence with IT (especially Excel)
- Attention to detail
- Good customer service
- Proactive learner
- Problem-solving skills
- Effective communication
- Good organisation
- Flexibility and resilience

You’ll need to have GCSE grade A-C or 4-9 points in both English and Maths. If you don’t have this don’t worry we will support you to complete Level 2 English and Maths prior to your end-point assessment

This is the perfect opportunity to launch your career in Finance with confidence.

**Perks of working at Grand Union**
- Annual leave of 25 days, rising to 30 days after 5 years of service
- Generous pension scheme - employer contribution up to 10%.
- Extra day's leave for no sickness absence in the financial year.
- Christmas week off (no need to use your annual leave allowance)
- Opportunity to buy/sell annual leave.
- Enhanced maternity, paternity, and adoption leave.
- Paid emergency and compassionate leave.
- Life assurance (2x salary).
- Generous sick pay.
- Free annual flu jabs.
- Paid qualification.
- Plus more - check out the full list of benefits in the attached document

**Important Information**

We do not provide visa sponsorship; you must be eligible to work in the UK, reside in the UK for the duration of your employment and provide Right to Work evidence.

**Closing date: 23 May 2024**

**Phone screening: 28 May 2024**

**Assessment day: 11 June 2024**

INDLOW

At Grand Union, we know that what we do matters. We build more homes, stronger communities and better lives.

We’ve been in business for over 25 years and provide 12,500 homes for more than 27,000 people across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire. We’re an £86 million turnover social business with 400 staff.

Our mission is **more homes, stronger communities, better lives**. We build affordable homes, provide personal support, and help people to learn, work and be healthy.

We’re a financially stable and innovative not-for-profit organisation that believes in partnership and collaboration. We plan to build 1,959 more new homes in the coming years to play our part in ending the housing crisis.

PLACEHOLDER