Neighbourhood Housing Officer

3 weeks ago

Lambeth, United Kingdom CRA GROUP LIMITED Full time

3-4 months contract with a South London based Local Authority_

**Job Summary**:

- The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities.
- To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders.
- To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter.
- To support the Neighbourhood Housing Team, deliver the Vulnerable Residents Offer.

**Key Duties/Accountabilities**:

- Deliver key housing management services to a high standard, ensuring that activities are delivered on time.
- Provide assistance, advice and information to residents on the full range of tenancy and estate management services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met.
- Respond to complaints, members’ enquiries and problems of service delivery which are within the post holder’s responsibility and make suggestions for improving service delivery.
- Ensure the efficient processing of allowances, rights to compensation, ex-gratia claims and discretionary awards in line with policy, audit and legal requirements.
- Ensure the delivery of all services comply with relevant legislation and regulation.
- Investigate and manage abandoned properties.
- Conduct tenancy checks and investigate tenancy fraud.
- To manage decants including being point of contact for tenant liaison.
- To carry out new tenant welcome visits and tenancy reviews.
- Investigate and process tenancy changes e.g. succession, assignment, mutual exchange.
- To coordinate and carry out routine site inspections and make appropriate recommendations in relation to communal repairs, fire safety and general health and safety.
- To monitor contracts providing estates services.
- To produce Estate Plans and work with other service areas to deliver these.
- To identify nuisance and anti-social behaviour and in the first instance make an attempt to address the issue, referring to the Tenancy Enforcement Team if the identified problem continues for that team to investigate and remedy.
- To investigate and manage other key breaches of tenancy e.g sub-letting.
- To provide reports i.e. on management transfers or case work and actions.
- To work effectively with partner agencies.
- Identify the need for and promote tenant participation and community development initiatives.
- Organise and attend community meetings.

**Essential Experience Required**:

- An understanding of the issues of housing, estate management, health and safety and how these impact on the well-being of residents and the responsibilities of landlords.
- Knowledge of current legislation relevant to housing, tenancy and leasehold management and safety and estate management.

**Additional information to note**:

- Ability to work evenings and weekends as required by the job.
- The closing date for this position is Monday 04/03/2023._

  • Neighbourhood Housing Officer

    1 month ago

    Lambeth, United Kingdom MEDIA BASE SPORTS 2 LIMITED Full time

    The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management...

  • Neighbourhood Housing Officer

    6 days ago

    Lambeth, United Kingdom Essential Employment Full time

    **Neighbourhood Housing Officer needed in Lambeth £152.10 per day **PAYE - Reference: RQ762970** - The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable...

  • Neighbourhood Housing Officer

    3 weeks ago

    Lambeth, United Kingdom Remedy Social Work Full time

    Our Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team.The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable...

  • Neighbourhood Housing Officer

    2 weeks ago

    Lambeth, United Kingdom Remedy Social Work Remote Work Freelance Full time

    Our Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team.The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable...

  • Neighbourhood Housing Officer

    1 week ago

    Lambeth, United Kingdom 4Social Work and Public Sector Staffing Full time

    **Neighbourhood Housing Officer - Lambeth (Temp Vacancy)** **Umbrella Pay Rate**:£190.00pd** **Full-Time (37 hours)** **Job Purpose**: - The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants &...

  • Neighbourhood Housing Officer

    4 weeks ago

    Lambeth, United Kingdom 4Recruitment Services Full time

    **Neighbourhood Housing Officer - Lambeth (Temp Vacancy)** **Umbrella Pay Rate:£190.00pd** **Full-Time (37 hours)** **Job Purpose**: - The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants &...

  • Neighbourhood Housing Officer

    4 weeks ago

    Lambeth, United Kingdom Service Care Full time

    **Job Title: Neighbourhood Officer**: Location: Lambeth, London Duration: 3 months (with the possibility of extension) **Salary**: Negotiable Key Responsibilities: - Develop and maintain positive relationships with the local community, businesses, and organizations in the area. - Respond to concerns and complaints from local residents and provide...

  • Housing Officer

    7 days ago

    Lambeth, United Kingdom Tempest Resourcing Limited Full time

    We are currently working with a leading Housing Association to recruit a permanent Housing Officer on a hybrid working basis. The successful candidate will manage a patch of 600 general needs units, ensuring a comprehensive, customer led housing service is provided. You will take the lead on your patch and will be responsible for managing estate...

  • Housing Officer

    7 days ago

    Lambeth, United Kingdom Tempest Resourcing Limited Full time

    We are currently working with a leading Housing Association to recruit a permanent Housing Officer on a hybrid working basis.The successful candidate will manage a patch of 600 general needs units, ensuring a comprehensive, customer led housing service is provided.You will take the lead on your patch and will be responsible for managing estate inspections,...

  • Income Recovery Officer

    2 weeks ago

    Lambeth, United Kingdom Tempest Resourcing Limited Full time

    We currently have a requirement for an experienced Rent Recovery Officer to join a specialist team based in central London maximising income from customers. This position is offered on straight perm contract. Main duties are to to manage rent accounts and other housing related debts, negotiate repayment agreements with tenants and take corrective action...

  • Income Recovery Officer

    2 weeks ago

    Lambeth, United Kingdom Tempest Resourcing Limited Full time

    We currently have a requirement for an experienced Rent Recovery Officer to join a specialist team based in central London maximising income from customers.This position is offered on straight perm contract.Main duties are to to manage rent accounts and other housing related debts, negotiate repayment agreements with tenants and take corrective action where...

  • nterim Community Engagement Officer

    2 weeks ago

    Lambeth, United Kingdom RM Recruit Full time

    RM Recruit Ltd is working in partnership with our Lambeth based Housing client who are on the lookout for an Interim Community Engagement Officer for a period of 3 months. This role benefits from working at their sites in the Kennington, Lambeth and Streatham Hill areas with a view to home working once per week.Main duties include: * Manage and maintain the...

  • nterim Community Engagement Officer

    2 days ago

    Lambeth, United Kingdom RM Recruit Full time

    RM Recruit Ltd is working in partnership with our Lambeth based Housing client who are on the lookout for an Interim Community Engagement Officer for a period of 3 months. This role benefits from working at their sites in the Kennington, Lambeth and Streatham Hill areas with a view to home working once per week.Main duties include: * Manage and maintain the...

  • Temporary Accommodation Officer

    3 weeks ago

    Lambeth, United Kingdom AKTON Resourcing Ltd Full time

    Temporary Accommodation OfficerLambeth Job RoleResponsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. The post-holder will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary...

  • Head of Physical Forensics

    1 month ago

    Lambeth, United Kingdom Metropolitan Police Full time

    **Job Title**: Head of Physical Forensics **Salary**: Competitive Salary **Location**: Lambeth **Forensic Excellence, through innovation and partnership.** Forensic Services is aligned to the strategic objectives of the Commissioners turnaround plan, providing an essential and critical contribution to the investigation of crime and the administration of...