Work Planner
3 weeks ago
**Work Planner & Administrator**:
**Job Ref No**:
JP173
**Department**:
Service
**Location**:
South Cheshire
T-T Pumps Ltd, one of the UK’s market leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a dynamic and motivated individual to join their Service team.
**REQUIREMENTS**
- Responsible for planning, scheduling and co-ordinating our external teams nationally
- Planning of scheduled visits and accommodating reactive requests
- Responding to requests in a timely and efficient manner
- Ensuring exceptional customer service is expected at all times
- Communication is key in this role keeping the client, management team and engineers informed
- Strong commercial and geography knowledge to maximise engineering teams efforts
- Maintain engineering teams diary
- Liaise with external engineering teams and internal colleagues to mitigate potential issues
- Maintain company procedures and improve where possible
**WORKING CONDITIONS**:
- Based at our head office (CW3 9RU)
**ANY OTHER DUTIES NECESSARY**:
- Be flexible to the requirements of the business
- Observe and maintain the company’s Health & Safety Policy and Procedures.
- Undertake any other duties that may be required from time to time
**PERSON SPECIFICATION**:
**QUALIFICATIONS/ EDUCATION/ TRAINING**:
- Computer literate (Office suite) - Essential
- Good standard of verbal and written English - Essential
**Knowledge**:
- Strong geographical skills - Essential
- Knowledge of the industry - Desirable
**Experience**:
- Experience of working in a similar role - Desirable
- Methodical and attension to detail - Desirable
**Skills and Competencies**:
- Ability to work flexibly - Essential
- Team player - Essential
- Strong prioritisation skills, ability to manage own workload - Essential
- Able to multi-task and able to react to constant changes - Essential
**Personal Attributes**:
- Self-motivated with a 'can do' approach - Essential
- Strong personal attributes to deal with all types of enquiry - Essential
- Prepared to learn new skills - Desirable
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