Jr Network Support Analyst

3 weeks ago


London, United Kingdom Hays Specialist Recruitment Limited Full time

45K Fully remote network analyst
45K Fully remote network analyst
Are you a driven and motivated individual with a passion for providing technical support for enterprise network systems? A leading retail bank, is seeking a Junior Network Support Analyst to join our dynamic IT team. In this role, you will play a critical rolein ensuring the smooth operation of the network and providing technical support to users.
Key Responsibilities:

- Provide technical support for the bank's enterprise network systems and infrastructure
- Troubleshoot and resolve complex network-related issues in a timely and efficient manner
- Monitor network performance and proactively identify potential problems, taking steps to prevent them from becoming major issues
- Implement robust network security measures to protect sensitive data and ensure the confidentiality of customer information
- Utilize SolarWinds for network management and monitoring, ensuring the software is configured and optimized to meet the bank's needs
- Write SQL scripts for data analysis and reporting, providing key insights into network performance and identifying areas for improvement
- Provide technical assistance and support to users, helping to resolve their issues and ensure their satisfaction
- Collaborate with other IT teams, sharing information and best practices to ensure the bank's network is operating efficiently and effectively

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field, demonstrating your commitment to the field and your technical abilities
- 1-2 years of experience in network support, providing hands-on exposure to the challenges and opportunities of the role
- Strong knowledge of enterprise networks and network security principles, enabling you to provide effective technical support and make informed recommendations
- Experience using SolarWinds for network management and monitoring, demonstrating your technical proficiency and expertise
- Experience in writing SQL scripts for data analysis and reporting, demonstrating your analytical and problem-solving skills
- Excellent problem-solving skills and attention to detail, enabling you to quickly diagnose and resolve complex network issues
- Strong written and verbal communication skills, enabling you to communicate effectively with both technical and non-technical stakeholders

If you are looking for an opportunity to make a difference at a leading retail bank and further develop your technical skills, we encourage you to apply.


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