Customer Care Specialist

1 month ago


Hove, United Kingdom Brook Street Full time

Role: Customer Care Specialist

**Salary**: £23,000
Hours: Monday - Thursday 8.30 - 5.30 and Fridays 8.30 - 4.15 - No weekend work
Location: Hove
Hybrid working option 2- 4 days in the office optional
This is a really exciting opportunity to work for a friendly and rewarding company who have a real passion for looking after their customers and staff. You will be working within a busy and thriving customer service and administration team. Your daily taskswill be customer service focused, a mix of telephone (no more than 5 calls per day) and administration correspondence.
You will be joining an existing team of 10 people managing client's mobile and fixed line transfers and the associated administration, which includes mobile phone repairs, contract completion, customer queries on their handsets and mobile phone accounts andbills.
If you are confident, friendly and passionate about delivering an excellent service then this could be the ideal role for you. You may have a background that utilised your excellent customer service skills in hospitality, retail or a business environment.
The role comes with a competitive basic salary, an annual bonus and a very pleasant working environment.


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