Aftersales Advisor

2 weeks ago


Bristol, United Kingdom Dick Lovett Full time

Vacancies
- Aftersales Advisor

**Aftersales Advisor**:

- Contact- Emma Watkins- Hours- Full time- Department- Service- Salary- Competitive- Benefits- Average OTE for an Aftersales Advisor at Dick Lovett Motorrad: £28,500
- Bonus
- Overtime at preferential rate
- Commission
- A generous holiday allowance (25 days holiday plus 8 Bank Holidays)
- Excellent brand training including Electric Vehicle training
- Contributory pension scheme
- Life assurance
- Private healthcare (after qualifying period)
- Staff referral fee
- Employee Assistance Programme
- Closing date- 26th May 2023**Vacancy description**:
If you have experience of working in the automotive industry as a Service Advisor, this is a great opportunity to expand your skillset as this role will include both Service and Parts responsibilities. We can provide excellent training to develop your skillset as you join the exciting world of Motorcycles.

The main duty is to deliver a great experience for our customers who bring their motorcycles in for servicing and repairs. If you are a fantastic communicator with experience of delivering first class customer service, get in touch today to find out more about the role.

Key responsibilities:

- Booking services
- Completing repair orders
- Communicating any required repairs to our customers
- Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales
- Support the Parts department as required

Are you working in a customer facing environment and looking for a change of role which will be fast-paced, exciting and rewarding? The role of an Aftersales Advisor is a fantastic way to join the motortrade and grow with us, so if you want to develop your skillset and deliver a brilliant service to our fantastic Motorrad community of bikers, we would love to hear from you.

Essential Qualifications:

- Experience of working in a customer facing environment and delivering a consistently excellent customer service
- Experience of working in the automotive industry and familiarity of warranty procedures would be advantageous but not essential
- Full UK Driving Licence is essential and a Motorbike licence would be benefical

If you are looking to expand your experience as a Service Advisor and take on a new challenge, joining the team at BMW Motorrad is a great opportunity to develop your existing skillset in a brilliant team. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the motorcycle industry.

**Location**:
**Dick Lovett BMW Motorrad**
Laurel Court
Cribbs Causeway
Bristol
South Gloucestershire
BS10 7TU


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